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Dr. Aigin Masoomi, DDS

Dr. Aigin Masoomi, DDS

Dentistry

Dr. Aigin Masoomi, DDS is a dentistry practitioner in Gastonia, NC. She is accepting new patients.

4.3 Star Rating
Based on 45 reviews 4.3 Star Rating (45 reviews)

Practice

2641 Court Dr Gastonia, NC 28054
Patient Favorite Award

Dr. Masoomi is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Masoomi's Reviews

Likelihood to recommend Dr. Masoomi

4.3
45 ratings, 13 with a written review
5 star
82%
82%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
18%
18%

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Rude uncaring office staff
My family of five were patients here from 2012 through 2024. We have decided to move to a better, more patient-friendly dentistry practice. The current office staff are rude, uncaring, and inflexible. Weirdly, the self-described “office manager” is even more condescending and ill-tempered. The office canceled a next-day appointment made six months ago, likely as a convenience for some friend of the scheduler. It’s bad business and bad patient care.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Jul 02, 2024
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Mean
Very disrespectful Dentist does not listen to patients and treats her employees bad
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Aug 08, 2023
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Very caring, gentle and knowledgable dentist. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 11, 2023
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Had two bondings replaced in my front teeth, no shot, no pain and my teeth never looked better. Thank you
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 04, 2023
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The absolute best experince
This was by far the best dentist experience I've ever had. Thank you
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 13, 2022
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Awesome Dentist
Skillful with a wonderful demeanor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 12, 2022
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Best experience ever.
Don't look any further, the most caring dentist I've ever met.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 12, 2022
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Very thorough and professional
Dr. Masoomi is wonderful. She cares about her patients and she makes sure they feel comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 12, 2022
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Wonderful Experience
The Dr listened to all my concerns and I was very pleased. Great office and staff. Would recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 14, 2022
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Great doctor. Love it
Profesional
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 11, 2022
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Professional and thoughtful
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Susan Yanik – Apr 28, 2021
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This is the worst dentist ever she doesn’t listen to patients and do what she wants to do
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Aug 02, 2020
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Didn't listen and ended up having to cancel a crown surgery mid-surgery and do a filling instead. Offers no anesthesia except injections (no twilight or full knockout) which given my pain tolerance and Novocaine resistance was needed.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Concord, NC – Sep 30, 2018
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About Me

care philosophy

Dr. Aigin Masoomi is a Dentist practicing in Charlotte, NC. Dr. Masoomi specializes in preventing, diagnosing, and treating diseases and conditions associated with the mouth and overall dental health. Dentists are trained to carry out such treatment...read more
  • Dentistry

Patient Favorite Award

Dr. Masoomi is a patient favorite Dentistry Practitioner

    Read our methodology

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    Locations

    Practice

    John Walsh DDS PA2641 Court Dr Gastonia, NC 28054
    1