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Dr. Alexander Duque, DDS

Dr. Alexander Duque, DDS

Dentistry

Dr. Alexander Duque, DDS is a dentistry practitioner in Casselberry, FL.

4.4 Star Rating
Based on 40 reviews 4.4 Star Rating (40 reviews)

Practice

5761 S US Highway 17/92 # 1001 Casselberry, FL 32707

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Dr. Duque's Reviews

Likelihood to recommend Dr. Duque

4.4
40 ratings, 36 with a written review
5 star
85%
85%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
15%
15%

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Awesome job
He was very caring and professional and good with his job.
What went well
  • I felt respected
  • Explained conditions well
What could be improved
No results
Helpful
Jeff mehrdad – Jan 18, 2025
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03.07.23 Evaluation, Duque, Bright Smiles Corp.
Tried to charge me for XRays which were insurance covered. Neglected to remind me of Amoxycillan. Delayed requesting unnecessary pre-approval for extraction, which delayed extraction for a week. Charged me $10 above insurance coverage for 'irrigation'! Had to remind Dr several times of 3 procedures needed. Provided $3,645.50 estimate for unneeded procedures. When I changed to diff Dentist, took 2 Mo, multiple emails, to get dental records. Finally had to physically go to the office to retrieve my records.
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
J Coppens – Mar 08, 2023
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Dr Alexander Duque is Fantastic! Excellent! The Best! In all ways. Very Highly Recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 28, 2019
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Dr, Alexander. I want to express my gratitude. You are a great professional. His diagnosis and treatment were really effective, but above all I thank him for being attentive to my improvement and for the impeccable treatment I received as a patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pilar – Feb 08, 2019
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Besides being an excellent dentist, he is a good person and ver proffesional. He cares about your patients. My procedures was reallly nice and i did not feel scare about it because all the time he explain to me each step. Thanks doctor Alexander Duque and all your staff for your dedication and patience. Congratulations, excelent team work
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nohemy Stevenson , FL – Jan 15, 2019
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I’m really thankful with Dr. Duque, because he’s an excelent dentist and made my experience going to the dentist very pleasant. From the beginning he explained to me how my treatment was going to be and how much time it was going to take. He’s very kind and very professional. I was scared at the beggining because I thought it was going to be very painful, but Dr Duque explained it to me so good that I didn’t feel scared anymore because he made me feel confident and the attention was great!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Alejandra in Winter Garden, FL – Jan 15, 2019
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El Dr. Duque, es un excelente profesional, ha sido mi dentista por los últimos dos años, se toma el tiempo de explicar detalladamente cada tratamiento, y el mas adecuado. En cada procedimiento puede uno darse cuenta de su profesionalismo y conocimiento. Lo recomiendo altamente. Gracias a Dr. DUQUE y todo su equipo de trabajo.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jorge in Orlando, FL – Jan 15, 2019
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I highly recommend Dr. Duque for his profesionalism and work ethics! I had a tooth extraction and he was so gentle that no pain meds were neeeded after the procedure! He takes the time to explain what’s been dine during your visit. I do have to say I travel just to be seen by him!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marie in FL – Jan 15, 2019
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I’m so thankful to Him, He is very profesional. I would recommend Dr. Duque for everyone!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Armando in Winter Garden, FL – Jan 13, 2019
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Dr. Duque is so great and knowledgeable. He was very patient with me especially dealing with a stubborn cavity that I needed filled.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mario Movilla Otero in Winter Garden, FL – Jan 13, 2019
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This is the worst place to take your child too. My daughter had surgery to remove her wisdom teeth and told them she still felt it and they continued to work on her while she was crying. She told them she was in pain and to get her guardian who was sitting in the waiting area multiple times and they totally ignored her. Than I call to talk to the doctor who didn't even apologize and wouldn't tell me who was in charge.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Orlando, FL – Oct 19, 2018
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Extremely professional, straight to the point, he dedicates with no hurries and the most important is that he cares about patients satisfaction.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Byron in Hallandale, FL – May 16, 2018
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I want to express my gratitude to Dr Alex for his great work and professionalism and his excellent attention
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Natali Nammur – May 09, 2018
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I have been a patient of Dr. Duque's and experienced first hand his high level of professionalism. He explains the procedures every step of the way, in detail, providing confort and the confidence that you are in good hands. This is very important to me because I am usually nervous when confronted with dental emergencies.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Martha Rosenow in FL – May 07, 2018
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Let me start off by saying I have always been nervous going to the dentist (like I'm sure tons of people are too) but after my 3rd visit here all my jitters were gone. Dr. Duque takes you through every step of the way and makes sure you are comfortable at all times. I don't know how I got so lucky finding him but I know I'll be making appointments with him for the rest of my days. His staff goes out of there way to make you feel like family. Just an amazing team! Thank you so much!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Merra Emmons in Apopka – Apr 04, 2018
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KNOWLEDGEABLE. HAPPY AND GRATEFUL. GREAT TEAM
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 02, 2018
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I'm very satisfied. Dr. Duque fulfill all my expectations with my dental work. Great team!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 28, 2018
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Dr. Alexander Duque is a professional dentist, whose experience and knowledge exceeded my expectation. I do not have words to say how grateful I am for the results of his great job. There is no doubt that Dr. Alexander Duque is an outstanding dentist whose ethics and professionalism ensure you are in the best hands to improve not only your dental health but also your smile. His skills and background entitled me to give him all my trust for my whole life.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Vanessa Gonzalez in Windermere FL – Mar 28, 2018
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HAPPY, GRATEFUL AND SATISFIED WITH MY DENTAL WORK.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mar 27, 2018
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He is an amazing Doctor. I highly recommend for Restorative and Cosmetic Dentistry!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Magda – Mar 27, 2018
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About Me

biography

Dr. Alexander Duque, DDS is a dentistry practitioner in Casselberry, FL.
  • Dentistry

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Locations

Practice

Office5761 S US Highway 17/92 # 1001 Casselberry, FL 32707
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