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Dr. Alexandra Schutz, DDS
Dentistry
Dr. Alexandra Schutz, DDS is a dentistry practitioner in Lexington, SC. She is accepting telehealth appointments.
3.7 Star Rating
Based on 3 reviews 3.7 Star Rating (3 reviews)
Practice
5443 Platt Springs Rd Ste F Lexington, SC 29073Telehealth available
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Dr. Schutz's Reviews
Likelihood to recommend Dr. Schutz
3.7
3 ratings, 3 with a written review
5 star | 67% | 67% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 33% | 33% |
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I took my Dad here because he was losing weight and dentures were now too big, he has problems chewing and was losing weight. First visit was on 7/26/2021 and after numerous visits of measurements being lost, and him having to redo the molding, finally in the middle of October we were informed the dentures had been lost in the mail to them. The Manager was so rude when we were trying to have funds reimbursed. We were informed that we can call as many times as we pleased it would not change anything. She said she was rude because she doesn't like for anyone to ask her last name. After speaking with Dr. Schutz on 11/5/2021 I was informed that they had finally returned the funds to the insurance company. I will never send any one else here they are very unprofessional.
What went well
- Wait times
What could be improved
- Didn't listen or answer questions
- Staff wasn't friendly
Helpful
Ms. Jackson – Nov 06, 2021
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Dr.Schutz is caring, knowledgeable and professional.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Regina B – Jul 09, 2021
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I appreciate the careful and thorough approach that Dr. Schutz takes. She performed a partial cleaning and diagnostic evaluation for me, especially with regard to caring for several teeth that showed more decay than may general dentist had communicated, and made several recommendations that have served me well. My only lament is that Dr. Schutz is no longer with the practice group that I visited and has moved on to bigger and better things! I heartily recommend Dr. Schutz. Her diagnostic capability is very strong, she is careful and thorough, her judgment is sound, and her recommendations are spot on. She gets it. Dr. Schutz is also a delightful person.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Andrew Miller – Sep 05, 2019
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How was your experience with Dr. Schutz?Overall Patient Satisfaction
3responses
Likelihood of recommending Dr. Schutz to family and friends is 3.6666667 out of 5
About Me
biography
I grew up and went to dental school around Washington, DC. I love to travel, and I enjoy discovering new places and making new friends. When I am not practicing dentistry, I enjoy spending time with my family.Dentistry
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Locations
Practice
Red Bank Smiles Dentistry5443 Platt Springs Rd Ste F Lexington, SC 29073
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