


Dr. Amy Gillihan, DMD
Periodontics
Dr. Amy Gillihan, DMD is a periodontics practitioner in Independence, MO. She is accepting new patients.
3.5 Star Rating
Based on 11 reviews 3.5 Star Rating (11 reviews)
Practice
3151 S State Route 291 Ste B Independence, MO 64057Make an Appointment
At a Glance
- Explains Conditions Well
- Trustworthy
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Dr. Gillihan's Reviews
Likelihood to recommend Dr. Gillihan
3.5
11 ratings, 9 with a written review
5 star | 55% | 55% |
4 star | 9% | 9% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 36% | 36% |
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Very pleasant and extremely informative, best periodontist I’ve ever seen.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Audrey Keairnes – Oct 18, 2024
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Communication:
What went well
No results
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
2 others found this helpful
Helpful
May 10, 2024
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Poor Customer Service
What went well
No results
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Long wait times
Helpful
Amy – Apr 30, 2024
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I have seen Dr. Gillihan and her awesome staff for a while now. They all really listened to me and when I told her I think I have a cavity, she did the exam called my insurance before she did the filling, deep cleaning before the surgery. I am so blessed I was referred to her office! I will not let anyone else work on my teeth. I love everyone in Dr. Gillihan’s office! They all do really care about people!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Laura – Jul 05, 2019
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I would reccomend this office to everyone. The staff is wonderful to me everytime I come in my first procedure done was a graft and I was so scared they made sure I was comfortable before moving forward!! I was just in today and they did a awesome job taking care of me!! In and out Dr.Gillihan is the best and the staff here is absolutely amazing??
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rebecca – Jun 28, 2019
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I just completed treatment with Dr. Gillihan. Start to finish I felt listened to by her and her staff. The explanation of my condition, in addition to my insurance, was clear and concise. I am happy with my results and the overall care provided.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jennie in Blue Springs, MO – Jun 28, 2019
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Do not go to this office, their billing person is incompentent and rude. They make you pay upfront and It took them six months to bill claim for my daughter and once it was paid by the insurance company, they refused to refund my money. They also charge for imaging and exams that they do not submit to the insurance company and have you pay out of pocket. They use the same billing codes as your general dentist does so it you have an exam there and have been seen by your general dentist in the last six months it will not be paid. They dont tell you that. The care provided to my daughter was fine, however did not require great expertise and was terribly overbilled. An exam was billed for over $300 when all she did was lift up her lip and say oh yes that needs to be taken care of. I would not recommend this practice.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Jun 27, 2019
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I have had two procedures with Dr. Gillihan - the first was a skin graft on my gums and the second was a biopsy. I was very happy with Dr. Gillihan and her staff. The procedures were no fun, but I wouldn't want anyone else to have done the procedures.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Twylla Johnson in Independence, MO – Oct 27, 2017
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Excellent service, ease of scheduling, customer service and overall cost savings they are top notch.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Bridgeview, IL – Sep 29, 2017
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Leave a review
How was your experience with Dr. Gillihan?Overall Patient Satisfaction
11responses
Likelihood of recommending Dr. Gillihan to family and friends is 3.4545455 out of 5
About Me
biography
Dr. Amy Gillihan, DMD is a periodontics practitioner in Independence, MO. She is accepting new patients.Periodontics
Healthgrades Tips for Getting the Best Dental Care
Locations
Practice
Office3151 S State Route 291 Ste B Independence, MO 64057