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Dr. Ashley Dubois, DDS

Dr. Ashley Dubois, DDS

Dentistry

Dr. Ashley Dubois, DDS is a dentistry practitioner in Fort Walton Beach, FL.

2 Star Rating
Based on 2 reviews 2 Star Rating (2 reviews)

Practice

34 Walter Martin Rd NE Fort Walton Beach, FL 32548

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Dr. Dubois' Reviews

Likelihood to recommend Dr. Dubois

2.0
2 ratings, 2 with a written review
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I do not recommend. I had a permanent dental bridge put in, it fell out 1 week later, Dr Dubois fixed it. Fast forward 14 months, my permanent bridge breaks for a second time. I notified the office immediately. We are a military family and since the dental work was done we have been moved to a different base in a different state.. I did offer to travel back to Florida to have Dr Dubois fix the broken permanent bridge, she declined. Unfortunately, insurance only covers this procedure every 5 years on teeth it's been performed on so now I have to pay over $3000 yet again to have it fixed. The bridge should have lasted me decades but I only got 14 months.. I think it's very important to note that during this whole ordeal to try to get a resolution (refund or fix it) I called multiple times and spoke to office staff and exchanged emails - during this whole time I was never once able to talk to Dr Dubois personally. She never called me back, never got on the phone, never replied to an email personally, despite requests every time to speak with her. It's not right to treat somebody this way. I spent a lot of money at her office and I feel like this should have been made right. The end result is no refund of any kind and no fixing. I'm stuck with a broken permanent dental bridge, I have to chew on one side of my mouth, now I've got to find out a way I can get it fixed elsewhere for over $3000 and hope my exposed teeth don't get damaged in the mean time.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Sydney – Jul 09, 2024
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I was scheduled for a two-hour appointment that turned into almost three. Monique, dental assistant, introduced herself, saw in my face I was apprehnsive. Dr. Dubois said Good morning and that was it. The nitrous helped a great deal with the aid of an appliance keeping my tongue in check, aspirating saliva, and mercifully, a rubber clamp to keep my very small mouth open. Neither Monique nor Dr. DuBois spoke to me to ease my anxiety nor a kind or comforting word during the lengthy procedure.
What went well
  • Office environment
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Appointment was rushed
1 other person found this helpful
Helpful
Patricia Martin in Destin, FL – Sep 15, 2017
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About Me

biography

Dr. Ashley Dubois, DDS is a dentistry practitioner in Fort Walton Beach, FL.
  • Dentistry

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Locations

Practice

Shoreline Dental Studio PLLC34 Walter Martin Rd NE Fort Walton Beach, FL 32548
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