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Dr. Benjamin Rosell, DDS

Dr. Benjamin Rosell, DDS

Dentistry

Dr. Benjamin Rosell, DDS is a dentistry practitioner in Columbia, SC. He is accepting new patients.

4.4 Star Rating
Based on 7 reviews 4.4 Star Rating (7 reviews)
Patient Favorite Award

Dr. Rosell is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

  • TrustworthyPatients said this doctor is trustworthy. See reviews
  • Friendly StaffPatients said the staff was friendly. See reviews

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Dr. Rosell's Reviews

Likelihood to recommend Dr. Rosell

4.4
7 ratings, 5 with a written review
5 star
86%
86%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
14%
14%

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Dishonest and uncarring
A terrible experience. I was promised that it would take 2-3 weeks to replace my lost partial denture but it has been almost 4 months and I have no FRONT TEETH! The Dr will not provide any temporary partial. The Dr has no sense of urgency to complete work that has already been paid for. Danielle, the office manager is mean and she lied multiple times. She pressured my wife into paying for the partial denture in advance by telling her that the charges were for my wifes crown that the insurance didnt cover. When my wife asked to see an explanation of the charges Danielle told her that she couldn't show her that information because it contained other patients information. When I asked Danielle to please put a rush order into the lab to get this completed she said that they do not do that. When I asked for temporary teeth I was also told they don't do that. It is so sad and embarrassing to have no front teeth and I still dont know when i will receive the denture that I paid for!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Apr 16, 2024
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Highly recommend
Quick and friendly service. Compassionate, caring staff.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 13, 2024
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Excellent customer service and bedside manner. Provided great care in a very compassionate manner. Highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jul 28, 2022
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Quick and friendly service
I’ve been going here for over 5 years and have always received quick and friendly service
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Didn't explain conditions well
1 other person found this helpful
Helpful
JW – Jun 23, 2022
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Completely Satisfied.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Janelle Underwood – Apr 27, 2022
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About Me

biography

Dr. Benjamin Rosell, DDS is a dentistry practitioner in Columbia, SC. He is accepting new patients.
  • Dentistry

Patient Favorite Award

Dr. Rosell is a patient favorite Dentistry Practitioner

    Read our methodology