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Dr. Billy Laun II, DDS

Dr. Billy Laun II, DDS

Dentistry

Dr. Billy Laun II, DDS is a dentistry practitioner in Carbondale, IL. He is affiliated with medical facilities Heartland Regional Medical Center and Memorial Hospital. He is accepting new patients.

4.9 Star Rating
Based on 84 reviews 4.9 Star Rating (84 reviews)

Practice

1111 E Walnut St Ste B Carbondale, IL 62901
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Patient Favorite Award

Dr. Laun II is a patient favorite Dentistry Practitioner

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Dr. Laun II's Reviews

Likelihood to recommend Dr. Laun II

4.9
84 ratings, 10 with a written review
5 star
96%
96%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
4%
4%

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Great team and great service
What went well
No results
What could be improved
No results
Helpful
Jun 16, 2024
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I received excellent care from Dr. Laun.
I was referred to Dr. Laun by my dentist. I needed immediate attention and received it as soon as I entered his office. All of the office personnel and Dr. Laun's assistants were very caring and reassuring. Dr. Laun went above and beyond in providing my care and making arrangements for the necessary care I needed. He visited me in the hospital very early the next morning to follow up on my procedure. He provided me with contact information, so I was able to reach him with any questions or concerns. His surgical skills were excellent, and he took time to explain everything as he went along. It was obvious that he is a very caring, skilled surgeon.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Pam Zeigler – Sep 05, 2023
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They are so friendly. Dr Laun and his staff are very professional and put you at ease.
What went well
No results
What could be improved
No results
Helpful
Jun 06, 2023
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Very caring and explains everything. Highly recommend
What went well
No results
What could be improved
No results
Helpful
May 02, 2023
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Highly recommend
Professional, compassionate, and nicest doctor I've ever met. Explained everything and friendly staff. I'd recommend him to anyone.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 16, 2023
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Very professional and friendly. I would highly recommend for all your oral surgery needs.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 29, 2023
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Great Experience
I am terrified of going to the dentist so I was referred by my dentist for sedation and to have some teeth removed and to get an implant. I saw Dr. Laun and he was very informative and thorough with excellent bedside manner both during the consult and during my first surgery. I was very comfortable and relaxed and the ladies were all very nice from the front desk to the assistants. I had an amazing experience and would highly recommend Dr. Laun and his office if you need any oral surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brittany S – Mar 11, 2023
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Very professional
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kay Laun – Feb 02, 2021
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I Saw Dr. Laun at his Carbondale office and he and his team were very friendly and made me comfortable from the moment I stepped into the office. The office is very clean and updated with the latest technology and gadgets. 5 star customer service and I would highly recommend them to anyone looking for dental surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 24, 2021
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I saw Dr. Laun at his Carbondale office for TMJ. The office is clean and updated, staff is friendly and took time to explain everything, and they even sent me a text message to remind me of my appointment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Daiane M – Jan 19, 2021
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Know Before You Go

About Me

biography

Dr. Billy Laun II, DDS is a dentistry practitioner in Carbondale, IL. He is affiliated with medical facilities Heartland Regional Medical Center and Memorial Hospital. He is accepting new patients.

  • Dentistry

Patient Favorite Award

Dr. Laun II is a patient favorite Dentistry Practitioner

    Read our methodology

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    Locations

    Practice

    Oral & Maxillofacial Surgery of Carbondale Inc.1111 E Walnut St Ste B Carbondale, IL 62901
    1

    Affiliated Hospitals

    • Memorial Hospital

      1900 State St
      Chester, IL 62233

      How patients felt about the care they received at this hospital.

      89%
      Patients said their room and bathroom were always kept clean

      12% higher than the national average

      89%
      Patients said they were given information about recovering at home

      1% higher than the national average

      View all patient feedback

    • Heartland Regional Medical Center

      3333 W Deyoung St
      Marion, IL 62959

      How patients felt about the care they received at this hospital.

      78%
      Patients said they were given information about recovering at home

      6% lower than the national average

      73%
      Patients said that doctors always listened to them and explained things well

      3% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality

    Compare Dr. Billy Laun II, DDS with other Dentistry Practitioners near you

    Patient Favorite Award
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    See all General Dentists in Carbondale, IL