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Dr. Calogero Vassallo, DDS

Dr. Calogero Vassallo, DDS

Dentistry

Dr. Calogero Vassallo, DDS is a dentistry practitioner in Stony Brook, NY.

3.6 Star Rating
Based on 7 reviews 3.6 Star Rating (7 reviews)

Practice

2500 Nesconset Hwy Bldg 19B Stony Brook, NY 11790

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Dr. Vassallo's Reviews

Likelihood to recommend Dr. Vassallo

3.6
7 ratings, 6 with a written review
5 star
43%
43%
4 star
29%
29%
3 star
0%
0%
2 star
0%
0%
1 star
29%
29%

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Horrible reciptionist, they hold back xrays
I’ve visited this place 2–3 times over the past two years, and unfortunately, the experience with the front desk receptionist has consistently been unpleasant. As other reviews have mentioned, her attitude is unnecessarily rude and dismissive. She speaks to patients in a condescending manner, as if they’re beneath her or don’t know anything. It creates an unwelcoming environment and makes something as simple as scheduling an appointment feel unnecessarily difficult. I asked her for a simple xray report to be emailed and had to call 3-4 times to make sure this is done. Due to this repeated negative experience, I’ve decided not to return and will be seeking care elsewhere. A respectful and courteous first point of contact should be a basic standard. Other then this i do think the dentist is very good and experienced, the hygienist was okay, i have been to other dentists and feel as they put more effort in cleaning. Will be advising family and friends of this as well.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Apr 09, 2025
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Dr. Vassallo is professional, friendly, and explains everything well. His staff is wonderful as well with the exception of the front desk- Vicky- who has zero customer service skills and is just unpleasant...every time, with every patient. It's a shame because otherwise his office is great.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
Helpful
Mar 12, 2024
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Wish I used him along time ago. Never a problem. Great staff. Never dred appointments. I have recommended him to a friend that now uses him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Eric Steinberg in South Setauket, NY – Dec 03, 2016
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Dr.Vassallo and his staff are wonderful. His wife who is also a receptionist is very helpful and has always been friendly towards me. The office is clean and I feel very comfortable when I am there.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Laurie in Stonybrook, NY – Apr 22, 2016
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Great staff. Comfortable family atmosphere. Dr. Vassallo is courteous, honest and sweet. Not to mention he does exceptional dental work! My veneers look so natural.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Anna in Ronkonkoma, New York – Feb 24, 2016
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his office assistant who is his wife is very rude & unprofessional i can take my business elsewhere he needs to talk to her and make her more professional less rude to the patients especially with scheduling and explaining things
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
9 others found this helpful
Helpful
john brewer in Brooklyn, NY – Jan 13, 2016
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About Me

biography

Dr. Calogero Vassallo, DDS is a dentistry practitioner in Stony Brook, NY.
  • Dentistry

  • English

  • Italian

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Locations

Practice

Office2500 Nesconset Hwy Bldg 19B Stony Brook, NY 11790
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