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Dr. Crystal Norton, DDS

Dr. Crystal Norton, DDS

Dentistry

Dr. Crystal Norton, DDS is a dentistry practitioner in Rogers, AR. She is accepting new patients.

4.4 Star Rating
Based on 19 reviews 4.4 Star Rating (19 reviews)

Practice

2522 S Pinnacle Hills Pkwy Ste 102 Rogers, AR 72758

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Dr. Norton's Reviews

Likelihood to recommend Dr. Norton

4.4
19 ratings, 13 with a written review
5 star
84%
84%
4 star
0%
0%
3 star
0%
0%
2 star
5%
5%
1 star
11%
11%

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What's good: good experience with regular dental cleanings & teeth whitening. What's not good: She recommends getting a lot of work that other dentists say is not necessary. I recommend getting a second opinion if she says you need a lot of work. I also had a filling done that did not get done properly (first time that is ever happened to me with a dentist) that ended up with a dental abscess, a lot of pain, and eventually a root canal and crown (done by another dentist)
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't trust the provider's decisions
Helpful
Leann – Mar 04, 2021
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This was my first cleaning since before the Covid began, and the first with the new hygienist Mindy, who is excellent. She took her time, explained each step, offered suggestions for better results, and removed some really difficult stains. I could not be more pleased. This place has soothing music, warm pillows and blankets, and it even smells better than any dentist's office I've been in. My kudos all around.
What went well
  • Office environment
  • Listened & answered questions
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Sep 11, 2020
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The whole staff is wonderful here. I got my teeth cleaned today and it was a great experience. I felt taken care of with their extra Covid measures.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Randi – Sep 03, 2020
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Extremely vain woman who checked her hair & makeup, in the room, before even saying hello! Had to remake my partial, still didn't fit, said it was best she could do. Then she left. When I ask the assistant to see if Norton could explain this a little further to me, it was a good 10 minutes or so before she came back and I was the only patient there. She told me that apparently I was a difficult fit and would need to see a specialist; that was the entire explanation. I will say that her staff was outstanding, kind and responsive. Her hygienist was also good. Perhaps she just didn't like Pea Ridge when she had an office here.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Most unhappy in Pea Ridge, AR – Jun 28, 2019
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I quit seeing Dr. Norton when she left a large group practice & I started seeing someone closer to my home. It was ok, but it never had the same personal feel. When I walked through the door at Dr. Norton’s new office, it was like I had never left ( and she has some of her staff that has been with her forever) . I just felt back at home.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ron in Fayeyetteville – Aug 23, 2018
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My previous dentist retired, & my mouth was falling apart. She helped me create a plan of treatment without making me feel bad about my neglect. Her staff did all they could to help make the $ of my treatment fit into my budget.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Leon in Bentonville – Apr 12, 2018
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Dr Norton makes you feel comfortable and the staff is awesome. Great Dentist!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Fayetteville, AR – Jun 14, 2017
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Great Dentist!!! r
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Warren in Rogers, AR – Mar 14, 2017
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I knew I had a lot of work to catch up on, so I was mentally ready to hear the worst. Dr Norton (and her crew) made my visit comfortable, answered my questions in a way I could understand and set up my work over time to meet my budget. I felt like I was special!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rogers, AR – Mar 14, 2017
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Staff is very sweet. Dr. Norton is a very honest and caring dentist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rogers, AR – Mar 09, 2017
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Dr. Norton is a great dentist! very gentle with small hands that made the experience as pleasing as possible. Staff is wonderful and welcoming
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rogers, AR – Mar 09, 2017
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Dr. Norton has been my dentist for a decade. She is always professional and reliable. Her new office location is convenient and beautiful!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Melissa in Bentonville, AR – Feb 24, 2017
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Dr. Norton did excellent work on my teeth, never hurt, and was always pleasant.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Charles bell in Planpine bluff, AR – Jan 28, 2017
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About Me

biography

Dr. Crystal Norton, DDS is a dentistry practitioner in Rogers, AR. She is accepting new patients.
  • Dentistry

  • Pediatric Dentistry

  • Orthodontics & Dentofacial Orthopedics

  • Prosthodontics

  • Cosmetic Dentistry

  • Sedation Dentistry

  • Emergency Dentistry

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Locations

Practice

Office2522 S Pinnacle Hills Pkwy Ste 102 Rogers, AR 72758
1

Practice

Crystal Bell Norton DDS PA5501 W Pinnacle Pointe Dr Ste 1 Rogers, AR 72758
2
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 4:30pm
    • Tue: 8:30am - 4:30pm
    • Wed: 8:30am - 4:30pm
    • Thu: 8:30am - 4:30pm
    • Fri: 8:30am - 12:00pm
  • Directions