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Dr. Dena Robinson, DDS

Dr. Dena Robinson, DDS

Dentistry

Dr. Dena Robinson, DDS is a dentistry practitioner in Dallas, TX. She is accepting new patients.

4.9 Star Rating
Based on 72 reviews 4.9 Star Rating (72 reviews)

Practice

9409 Garland Rd Ste 105 Dallas, TX 75218
Patient Favorite Award

Dr. Robinson is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

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Dr. Robinson's Reviews

Likelihood to recommend Dr. Robinson

4.9
72 ratings, 14 with a written review
5 star
94%
94%
4 star
3%
3%
3 star
1%
1%
2 star
0%
0%
1 star
1%
1%

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Friendly & professional
Clean facilities, super friendly & knowledgeable staff with modern equipment. ANND timely! I was called back at my appt time and saw Dr Robinson within a few minutes. Highly recommend!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tony – Aug 23, 2023
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The Absolute Best
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeremy Smith – Aug 18, 2021
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Dr. Robinson’s office is always pristine. The bathroom looks like it is in a spa. Everyone on Dr. Robinson’s staff is highly skilled, courteous, professional and friendly. I especially love the extra care items they offer, like a blanket (seriously, dress warmly, it’s pretty cold in the office) or lip balm during any procedure to keep you as comfortable as possible. I originally started going to see Dr. Robinson because I lived nearby her office, but after I moved I tried another Dentist and only lasted one visit. Even when our insurance changed and it wasn’t one that Dr. Robinson could accept (sorry, I don’t remember which one) myself and my husband decided to go to Dr. Robinson anyway. It was worth it to us to pay out-of-pocket because once you’ve been treated so well, it’s hard to accept anything less, especially when it comes to dental issues, which are difficult enough without worrying about substandard services and offices. Honestly, I can’t recommend her highly enough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Christine – Apr 28, 2021
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Clearly Robinson Dentistry has a process failure regarding cancellations. To Dr. Robinson: if your office policy requires patients to confirm appointments or the appointment will be canceled, out of courtesy, you should inform your patients that is your process. To be clear, no where on your messaging does it state my appointment would be canceled if I did not confirm. Because of their lack of care and respect for my time, I am very disheartened over the negative experience. Hopefully for the sake of others, Robinson Dentistry will transparently update their outgoing messaging on all communication platforms to include their cancellation policy.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Mar 24, 2021
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I feel like I moved forward 200 years in the world of dentistry, compared to my old office. Will be my new dental office
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jackie – Oct 15, 2020
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Dr. Robinson and her entire team are amazing. I’ve had tons of dental issues throughout my life and this team has has solved every issue with very little pain and excellent results. I always recommend them. Thank you for your wonderful work and my mouth thanks you too!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jennifer – Oct 06, 2020
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Excellent customer service and professionalism. Highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Sep 25, 2020
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Modern equipment and good staff.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
1 other person found this helpful
Helpful
Sep 02, 2020
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Very professional staff, appt went well, all Covid precautions taken, and felt safe and at ease.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 11, 2020
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Everything went smoothly from check in to a thorough cleaning to questions answered about future treatment planning to billing and checkout.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 30, 2020
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New patient that they treated like an old friend!
What went well
  • Office environment
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
No results
Helpful
Jim – Jul 24, 2020
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Absolutely, positively recommend Robinson Dentistry! Friendly, clean, conscientious! Always make me feel as comfortable as possible!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Daena Smith Groves – Jul 17, 2020
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Excellent care and patient treatment. I would recommend Dr. Robinson for all dental care and issues. She is very professional and also very friendly. She made me feel very comfortable and welcome. Her staff is amazing as well. They are all just like her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ron – Mar 03, 2020
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Always great customer service. Everyone is very professional. The surgery is really nice.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Simon – Feb 13, 2020
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About Me

Watch Dr. Robinson's Video

care philosophy

Compassionate & Comfortable Care

East Dallas Dentist Robinson Dentistry has been serving the White Rock Lake area since 2004 and our commitment to patients is evident in the uncompromising quality of dental care we provide. read more

biography

Dr. Robinson received her dental degree in 1999 from Baylor College of Dentistry in Dallas after graduating from The University of Texas at Austin with a bachelor's degree in Biology. Following dental school, she completed a one-year Advanced Education...read more
  • Dentistry

  • Cosmetic Dentistry

  • American Dental Association, Member

  • Dallas County Dental Society, Member

  • Texas Dental Association, Member

  • American Academy of Facial Esthetics, Member

  • Academy of General Dentistry, Member

Patient Favorite Award

Dr. Robinson is a patient favorite Dentistry Practitioner

    Read our methodology

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    Locations

    Practice

    Office9409 Garland Rd Ste 105 Dallas, TX 75218
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