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Dr. Donald Hooie, DDS

Dr. Donald Hooie, DDS

Dentistry

Dr. Donald Hooie, DDS is a dentistry practitioner in Crossville, TN. He is accepting new patients.

4.6 Star Rating
Based on 109 reviews 4.6 Star Rating (109 reviews)

Practice

788 S Main St Crossville, TN 38555
Patient Favorite Award

Dr. Hooie is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Hooie's Reviews

Likelihood to recommend Dr. Hooie

4.6
109 ratings, 70 with a written review
5 star
87%
87%
4 star
4%
4%
3 star
1%
1%
2 star
1%
1%
1 star
7%
7%

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Doesn't return calls
Cannot set up appointment. Office does not call back or return messages.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Long wait times
1 other person found this helpful
Helpful
Feb 12, 2024
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This So-called Dentist should not be doing root canals. He should only be doing cleanings if that much! He did a root canal on a back tooth for me and drilled past the apex of the tooth, into my jaw causing me 4 weeks of missed work and a hospital visit due to him leaving debris down in my jaw causing me to lose 20 lbs. in 5 days due to severe pain, severe dehydration, and an infection that almost killed me! After I told him what I went through he said we could fit you in his busy schedule for a post op checkup in two days! That was a long time after what I had been through! So, I went for my appt. showing up 30 minutes early, thinking I could get seen faster, only to get the hint of what seemed like I was just a nuisance. When I see him, he takes x-rays and says everything looked great and I was feeling phantom pains. Pretty strong phantom pains, I say, and I do not agree and feel like there is still something wrong! I tell him I feel this tooth when I touch it and I feel my heartbeat in it and I do not want a crown on top of a problem! He then sees another tooth needing fixed and he says we can help for another $6700.00 on top of the $3000.00 for a root canal and crown and the hospital visit and the time off work! So, I tell him I cannot afford to use him, and I did not trust him anymore and to please reimburse me for the second half which was still two weeks away! They got very upset and started yelling at me, causing me emotional distress on top of everything else, because times are hard, and money is not easy for people working for a living right now! They then told me, "The crown has already been ordered and I would be paying for it!" With a Very snotty tone! So, I then went to another dentist who confirmed what I was experiencing was due to either dirty tools or not cleaning out all the debris and I had to get that tooth removed! I hope this helps someone else from experiencing this same set back from his mistakes!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Larry – Aug 30, 2023
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Excellent!
I recommended him to everyone who asks me for a referral and each person has been as happy as I am with Doctor Hooie’s treatment. That’s a total of nine people so far, not including me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kathleen Phillips-Hellman – Nov 11, 2022
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Excellent Dentist
Staff knowledgeable, friendly. Very professional, explains everything
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 03, 2022
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Friendly, particular, explained needs for dental
Staff friendly, concerned with my comfort
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 21, 2022
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Total dental care
This was last visit to complete a program to restore 10 teeth with implants as well as perform capping of other teeth, cleaning, and a small cavity filling. The care delivered by this dentist and his team of technicians is the best I have ever had, and I fully recommend them. They are caring and professional, and I feel very well served for my needs of dental care. Worked well with my dental insurance.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dental care by Dr. Hooie. – Sep 30, 2022
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So Far So Good
I need extensive crown work and so far, I've been happy with my temp crown and my first visit. I felt Dr. Hooie listened to my concerns and tried to make the experience as painless as possible,
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kristi DuBois – Sep 29, 2022
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Outstanding dentist!
I visited Dr. Hooie today for a teeth cleaning. He and his assistant were both very friendly and handled everything most professionally. He is the only dentist I have seen since moving to Crossville 10 years ago!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sharon Moss – Sep 28, 2022
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Cleaning
My visit was pleasant, comfortable, the hygienist is a wonderful person that gets the job done. Dr. Hooie came in examine my teeth, no cavities and he too is a pleasant person while working with you. I highly recommend Dr. Hooie and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dee Martinez – Sep 23, 2022
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Experience
Exceptional. There was no pain and I had two teeth extracted. Even today, the day after surgery I’m not having pain. Everyone in the office are great.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Cathy Di – Sep 17, 2022
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Very impressed!
Dr. Hooie and his staff are wonderful. I almost fell asleep during my 2 root canals.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Scott C – Aug 30, 2022
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They were very professional and friendly.
The dentist and staff make you feel comfortable and let you know what is going on the whole time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sarah Hughes – Aug 26, 2022
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Dr Hooie
Very professional staff, every step of the process was explained, the cleaning was as pleasant as could be, and Dr. Hooie was thorough in his assessment of my dental needs.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
MG – Jul 29, 2022
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Ethical, Effective & Efficient
The Highest standard of care is delivered here. The facilities are impeccably clean/sterilized. Dr. Hooie, his hygienist and assistant are thorough but gentle. The entire staff are very considerate and accommodating. When I moved here, I tried another office recommended to me-there was no quality of care-everything was rushed including my care. I highly recommend Dr. Hooie, you will not be disappointed when you choose him as your dentist!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kim D – Jul 27, 2022
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Routine cleaning
Staff is always professional and caring. Everything is explained very clearly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Evelyn Rios – Jul 17, 2022
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Cleaning
Timely and professional - Maryanne is the best!
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Wayne Follenius – Jun 17, 2022
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Great service
Great service, great staff. I know I am receiving excellent care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Barry Bouchillon – May 15, 2022
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Dr Hooie and staff are THE BEST!
MaryAnn is the best hygienist in this very friendly and professional dental office. Dr Hooie is the best dentist, never had a problem here in almost 14 years. I love the Hooie dental plan. It is much better than any dental plan. I have a mouth full of Crowns, had many root canals and 3 implants. Very pleased.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Review of Hooie Dental – May 12, 2022
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5 star smile
Mom and I have a new smile since we moved to Crossville and Hooie Dental. The staff is gentle, and Dr. Hooie is good at root canals and crowns. The office is clean with pleasant music in the background.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
June – Mar 16, 2022
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JoAnn Wund
All visits were efficient and professional with excellent results. The familial and relaxed atmosphere is most appreciated .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 15, 2022
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About Me

biography

Dr. Donald Hooie, DDS is a dentistry practitioner in Crossville, TN. He is accepting new patients.
  • Dentistry

Patient Favorite Award

Dr. Hooie is a patient favorite Dentistry Practitioner

    Read our methodology

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    Locations

    Practice

    Office788 S Main St Crossville, TN 38555
    1