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Dr. Douglas Gruffi, DDS

Dr. Douglas Gruffi, DDS

Dentistry

Dr. Douglas Gruffi, DDS is a dentistry practitioner in New City, NY. He is accepting new patients.

3.8 Star Rating
Based on 31 reviews 3.8 Star Rating (31 reviews)

Practice

515 Route 304 Ste 1C New City, NY 10956

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Dr. Gruffi's Reviews

Likelihood to recommend Dr. Gruffi

3.8
31 ratings, 10 with a written review
5 star
55%
55%
4 star
13%
13%
3 star
10%
10%
2 star
3%
3%
1 star
19%
19%

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terrible experience
scheduled appointment for 12.30- i called 12 to confirm that appointment is on time. I came at 12:30 - been waiting in the waiting room till 2! after being called to the office- equipment looked terribly old- i left- very unprofessional stuff
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Nov 15, 2023
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Unprofessional Staff
Would love to leave a five star rating but the girl that answers phone and is behind the desk is horrible! Unprofessional stated she has a life and needs to leave the office by 4:30 while she scheduled my appt. Condescending on the phone. Gave my number a few times mind you and continued on multiple occasions to call a different family member for my appt confirmations.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
2 others found this helpful
Helpful
May 31, 2023
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Fantastic dentist went for second opinion. They were great and gave me a full exam and listed to what I had to say! Thank you found new dentists
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Brian B – Oct 27, 2022
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Great dentist!
Dr. Gruffi respected my time, was thorough with his procedure. kind and thoughtful in his interactions, and my teeth are doing MUCH better now! 10/10
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
Helpful
Eric – May 20, 2022
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Best dentist I have had.
First time to dentist in over 2 yrs (fear is my issue) but Douglas Gruffie understood, was caring, professional, knowledgeable, and put me at complete ease. I would highly recommend him and will keep him as my go to dentist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JMZ NANUET NY – Apr 22, 2022
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The best dentist ever. He gets the problem solved quickly. Sometimes there is a wait and that is because he will see you if you have an emergency and fits patients in. The best skilled dentist anywhere!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 03, 2020
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I have been going to Dr. Gruffi for years. He is kind, compassionate and the best dentist I have ever been to or needed! My children and my grandchildren also see him. Is there a wait, of course! That's what happens when you are in high demand because you are that good! I anticipate the long wait and come prepared. He is worth the wait. His staff is fabulous, friendly and accommodating. I highly recommend him to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Cindy Berger – Jul 31, 2019
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My visit was met with complete satisfaction and professionalism!!
What went well
No results
What could be improved
No results
Helpful
Apr 05, 2019
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I pulled my entire family from this practice. Unfortunately, it was 10 years too late. Long delays at this practice getting seen and it seemed like the doctor just wanted to grow his practice bigger and bigger at the expense of quality. I started to question some of the procedures being done on my children.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
New City, NY – Nov 22, 2018
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Horrible scheduling, they're never on time and there is often at least a 45 minute wait.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Appointment was rushed
  • Long wait times
4 others found this helpful
Helpful
Ryan in Pearl river, NY – Sep 01, 2017
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About Me

biography

Dr. Douglas Gruffi, DDS is a dentistry practitioner in New City, NY. He is accepting new patients.
  • Dentistry

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Locations

Practice

Office515 Route 304 Ste 1C New City, NY 10956
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