


Dr. Douglas Gruffi, DDS
Dentistry
Dr. Douglas Gruffi, DDS is a dentistry practitioner in New City, NY. He is accepting new patients.
3.8 Star Rating
Based on 31 reviews 3.8 Star Rating (31 reviews)
Practice
515 Route 304 Ste 1C New City, NY 10956Compare Dr. Douglas Gruffi, DDS with other Dentistry Practitioners near you
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Dr. Gruffi's Reviews
Likelihood to recommend Dr. Gruffi
3.8
31 ratings, 10 with a written review
5 star | 55% | 55% |
4 star | 13% | 13% |
3 star | 10% | 10% |
2 star | 3% | 3% |
1 star | 19% | 19% |
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terrible experience
What went well
No results
What could be improved
- I didn't feel respected
- Difficult to schedule appointment
- Staff wasn't friendly
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Nov 15, 2023
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Unprofessional Staff
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- I didn't feel respected
- Difficult to schedule appointment
- Staff wasn't friendly
2 others found this helpful
Helpful
May 31, 2023
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Fantastic dentist went for second opinion. They were great and gave me a full exam and listed to what I had to say! Thank you found new dentists
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Brian B – Oct 27, 2022
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Great dentist!
What went well
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
Helpful
Eric – May 20, 2022
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Best dentist I have had.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
JMZ NANUET NY – Apr 22, 2022
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The best dentist ever. He gets the problem solved quickly. Sometimes there is a wait and that is because he will see you if you have an emergency and fits patients in. The best skilled dentist anywhere!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 03, 2020
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I have been going to Dr. Gruffi for years. He is kind, compassionate and the best dentist I have ever been to or needed! My children and my grandchildren also see him. Is there a wait, of course! That's what happens when you are in high demand because you are that good! I anticipate the long wait and come prepared. He is worth the wait. His staff is fabulous, friendly and accommodating. I highly recommend him to anyone.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
Helpful
Cindy Berger – Jul 31, 2019
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My visit was met with complete satisfaction and professionalism!!
What went well
No results
What could be improved
No results
Helpful
Apr 05, 2019
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I pulled my entire family from this practice. Unfortunately, it was 10 years too late. Long delays at this practice getting seen and it seemed like the doctor just wanted to grow his practice bigger and bigger at the expense of quality. I started to question some of the procedures being done on my children.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't explain conditions well
- Staff wasn't friendly
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
New City, NY – Nov 22, 2018
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Horrible scheduling, they're never on time and there is often at least a 45 minute wait.
What went well
- Staff friendliness
What could be improved
- Office environment
- Difficult to schedule appointment
- Appointment was rushed
- Long wait times
4 others found this helpful
Helpful
Ryan in Pearl river, NY – Sep 01, 2017
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How was your experience with Dr. Gruffi?Overall Patient Satisfaction
31responses
Likelihood of recommending Dr. Gruffi to family and friends is 3.8064516 out of 5
About Me
biography
Dr. Douglas Gruffi, DDS is a dentistry practitioner in New City, NY. He is accepting new patients.Dentistry
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Locations
Practice
Office515 Route 304 Ste 1C New City, NY 10956