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Dr. Ellen Montgomery, DMD

Dr. Ellen Montgomery, DMD

Dentistry

Dr. Ellen Montgomery, DMD is a dentistry practitioner in San Diego, CA. She is accepting telehealth appointments.

1 Star Rating
Based on 3 reviews 1 Star Rating (3 reviews)

Practice

5965 Village Way Ste 206 San Diego, CA 92130
Telehealth available

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Dr. Montgomery's Reviews

Likelihood to recommend Dr. Montgomery

1.0
3 ratings, 3 with a written review
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Poor quality work.
This doctor has scheduled unnecessary procedures, triggered root canals, used poor quality filling and scheduled rework in the same teeth over time. She does not explain the planned work in advance and expands the scope of work DURING procedures.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Lost trust – Feb 03, 2022
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We arrived at the scheduled time for my daughter's dental appointment. The receptionist proceeded to call my daughter by the wrong name. All the paperwork had the wrong name. I pointed out to the receptionist and was told she corrected it. Apparently insurance had the correct provider but the wrong address so the receptionist was trying to get that straightened out. She then again called my daughter by the wrong name. After waiting 45 minutes, we walked out and will choose another provider. Thanks for wasting my time.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
May 25, 2021
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I went to this office for semi annual checkup. 1. It took 2-3 times for half xrays to get them right, thanks for triple radiation in one visit. 2. Instead of cleaning that I came for, I was immediately upsold to more expensive treatment, $250 cleaning, thanks, I came for free cleaning. 3. Dr Ellen to agree to do cleaning, it took her all together 5 min, as all she did is spread polish on my teeth and called it cleaning. If you want the experience like mine, go ahead and visit them.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
SAN DIEGO, CA – Feb 12, 2019
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About Me

biography

I grew up in San Diego and decided to move back after completing dental school in Utah. I enjoy spending time at the beach with my rescue dog, Nome. When I'm not outside, I enjoy trying out new vegan recipes in the kitchen.
  • Dentistry

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Locations

Practice

Office5965 Village Way Ste 206 San Diego, CA 92130
1
San Marcos Dental Group709 Center Dr Ste 101 San Marcos, CA 92069
2