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Dr. Emily Sheppard, DDS

Dr. Emily Sheppard, DDS

Pediatric Dentistry

Dr. Emily Sheppard, DDS is a pediatric dentistry practitioner in Bartlett, TN. She is accepting new patients.

3.6 Star Rating
Based on 7 reviews 3.6 Star Rating (7 reviews)

Practice

6565 Stage Rd Ste 2 Bartlett, TN 38134

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Sheppard's Reviews

Likelihood to recommend Dr. Sheppard

3.6
7 ratings, 6 with a written review
5 star
43%
43%
4 star
29%
29%
3 star
0%
0%
2 star
0%
0%
1 star
29%
29%

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Very experienced, trustworthy dentist. Dr. Emily is great with kids very sweet I trust her judgment she’s not going to have extra work done to your child she has their best interest at heart. She is a dentist with integrity that does this for her level of kids and their health rather than for the money. The only dentist I would trust at that practice
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 19, 2021
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Dr. Emily is the Best Pediatric Dentist in town! She is VERY caring & friendly to all the little ones, and is so detailed when explaining treatment. Definitely would recommend her all the way.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 13, 2021
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She definitely doesn’t want a traumatizing exp with lil ones and goes the extra mile. I trust her dental opinion! Very sweet and kind with my kids. Office staff in Lakeland facility seems untrained and unpleasant. New staff from old office in Eads.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Jul 24, 2019
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Did not communicate at all, on what steps and procedures she was going to take. Did not acknowledge that the drug didn't take and had no effect with my 6yr old child. Did not acknowledge that He was terrified and in a lot of pain. (he was screaming on the table) Claimed he needed a filling and did not go over with me as of where it was located or whether or not if I wanted to procedure done. She talked more with her assistant about the actions to be taken more than she talk to us. She put me on the spot and exclaimed .. "well, I can just stop and you can just reschedule" when I took him home and examined his mouth .. he had sores all over his gum and cheek where she try to force this clamp on him that was way to big for his tiny mouth to do the filling. To put things into perspective. My son was more calm about having two teeth pulled vs. this "filling" job that was done all in the same visit with her.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Bartlett, TN – Jun 26, 2019
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DR EMILY IS HORRIBLE!!!!! She walked in the room with my four year old and did not speak a word to him.he is also terrified to lay down so instead of her talking kindly to him she just said lay down.he said no becaUse he was scared I tried to explain to her that he was scared but she said I dont care if he don't lay down I'm not looking at him.she was very rude to him and didn't speak one kind word. Do not take your children to see her she shouldn't be a pediatric dentist. We will never go back
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Jessica in Oakland tn – Nov 09, 2016
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She is very intuitive with special needs children and her number two goal next to excellent dental care is to never create a traumatic dental experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
CORDOVA, tn – Oct 31, 2015
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About Me

care philosophy

"I consider it such a privilege to be able to serve children through dentistry. It is such a joy to get to know our patients and their families."

biography

Emily M. Sheppard, D.D.S. brings 14 years of dental experience to our practice. She holds an undergraduate degree in biology from Millsaps College, and she graduated with high honors from the University of Tennessee at Memphis Dental School. During...read more
  • Pediatric Dentistry

  • Dentistry

  • University Of Tennessee Health Science Center, Memphis

    Medical School
  • Millsaps College

    Undergraduate School

Locations

Practice

Brink & White Pediatric Dental Associates PLLC6565 Stage Rd Ste 2 Bartlett, TN 38134
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