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Dr. Eric Racha, DDS

Dr. Eric Racha, DDS

Dentistry

Dr. Eric Racha, DDS is a dentistry practitioner in Utica, NY.

3.9 Star Rating
Based on 7 reviews 3.9 Star Rating (7 reviews)

Practice

120 Memorial Pkwy Utica, NY 13501

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Racha's Reviews

Likelihood to recommend Dr. Racha

3.9
7 ratings, 5 with a written review
5 star
71%
71%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
29%
29%

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Dr Racha is an excellent doctor. He is kind, thoughtful and very insightful with regard to dental care. He works very well with other providers in dental specialty areas when needed. His staff is kind, competent and very skilled.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Frank Forte – Jun 12, 2021
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New patient. Very pleased with entire staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Catlvr in Rome, NY – Jun 13, 2018
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Poor bedside manner, barely talks/uncomfortable environment. Office staff is inept, horrendous to deal w/. The woman is incredibly rude, & the insurance process is absurd. They make you jump through hoops to get appt, you cant fill out paperwork before appt, you must drive there,pick it up, return it to them BEFORE your appt. They refuse to mail paperwork,they make it VERY high effort to get in door. The process is ridiculous, as they can easily verify eligibility w/ insurance via internet/phone
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Kansas City, MO – Aug 24, 2017
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We had an appointment, and when I called to confirm the time and found out it was 45 min earlier than I had anticipated the receptionist was very rude and told me that they would ban me from being a patient if i was more than 10 min late. I informed her that I had 2 children to get ready as I had no babysitter, and that it would take me at least 20 min to drive there alone. The receptionist didn't display any empathy and re-iterated that I would be banned from being a patient for being tardy.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Shari in Yorkville, NY – Jun 16, 2016
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Dr. Racha cares about his patients. He is very thorough and attentive. I would definitely recommend him to family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kelly – Jun 04, 2016
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About Me

biography

Dr. Eric Racha, DDS is a dentistry practitioner in Utica, NY.
  • Dentistry

Locations

Practice

Office120 Memorial Pkwy Utica, NY 13501
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