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Dr. Erin Shannon, DDS
Dentistry
Dr. Erin Shannon, DDS is a dentistry practitioner in Syracuse, NY. She is accepting new patients.
4.4 Star Rating
Based on 21 reviews 4.4 Star Rating (21 reviews)
Practice
3208 W Genesee St Ste C Syracuse, NY 13219Compare Dr. Erin Shannon, DDS with other Dentistry Practitioners near you
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Dr. Shannon's Reviews
Likelihood to recommend Dr. Shannon
4.4
21 ratings, 7 with a written review
5 star | 76% | 76% |
4 star | 10% | 10% |
3 star | 5% | 5% |
2 star | 0% | 0% |
1 star | 10% | 10% |
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Impressed and thrilled
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Mar 11, 2024
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Patricia Marleau
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Helpful
Oct 04, 2023
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Best dentist ever!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
patti tuori – Jul 06, 2022
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Staff is friendly and professional. They seem to be fine for general cleanings and fillings. I recently got a crown and didn't have a great experience (permanent crown is too long and the wrong shade) so I can't recommend them for that.
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Helpful
Liz A. – Jan 29, 2020
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Dr. Shannon is wonderful. She has been my dentist for seven years; always helpful and caring. Kelly, at the front desk, will guide you through whatever you need. She is a master of scheduling, insurance and all things that accompany the operation of a busy practice. Theresa make teeth cleaning a positive experience - no discomfort whatsoever!!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 31, 2019
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Dr. Shannon is outstanding, very caring and compassionate. She spent a lot of time with me going over my treatment and reassuring me. The whole staff went out of there way to make me comfortable and answer all my questions and concerns. The whole office really goes out of there way to make feel welcome. Would recommend everyone to go to her! It was great when expressing my fear of dentist not to be judged, one of her staff he explained that she even has fears but Dr. Shannon has helped her!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Syracuse, NY – Mar 23, 2016
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She was extremely thorough in explaining things to me. She completely put me at ease and has taken away my fear of the dentist.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Clay, NY – Nov 12, 2015
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Leave a review
How was your experience with Dr. Shannon?Overall Patient Satisfaction
21responses
Likelihood of recommending Dr. Shannon to family and friends is 4.428571 out of 5
About Me
biography
Dr. Erin Shannon, DDS is a dentistry practitioner in Syracuse, NY. She is accepting new patients.Dentistry
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Locations
Practice
Office3208 W Genesee St Ste C Syracuse, NY 13219
Office812 State Fair Blvd Ste 1 Syracuse, NY 13209