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Dr. Erin Shannon, DDS

Dr. Erin Shannon, DDS

Dentistry

Dr. Erin Shannon, DDS is a dentistry practitioner in Syracuse, NY. She is accepting new patients.

4.4 Star Rating
Based on 21 reviews 4.4 Star Rating (21 reviews)

Practice

3208 W Genesee St Ste C Syracuse, NY 13219

Experience Check

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Dr. Shannon's Reviews

Likelihood to recommend Dr. Shannon

4.4
21 ratings, 7 with a written review
5 star
76%
76%
4 star
10%
10%
3 star
5%
5%
2 star
0%
0%
1 star
10%
10%

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Impressed and thrilled
I went in for a cleaning expecting it to be like all the others I had. I had quite a bit of staining and thought I was stuck with it as my previous dentist wasn’t able to remove it. To my surprise Dr. Shannon not only cleaned my teeth but took the time to remove the staining. It was the most gentle cleaning I’ve ever had. Her staff was kind and courteous, and I am no longer ashamed of my smile. Thank you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 11, 2024
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Patricia Marleau
I used to dread seeing a dentist until I met Dr. Shannon! For over 10 years now, she & her whole staff are upbeat, courteous, respectful & and well-informed.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Oct 04, 2023
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Best dentist ever!!
I have been a patient for 10 years or so and I dont have anything but good things to say about this practice. I have gotten great care, and Dr Shannon is always kind and gentle as well as being competent.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
patti tuori – Jul 06, 2022
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Staff is friendly and professional. They seem to be fine for general cleanings and fillings. I recently got a crown and didn't have a great experience (permanent crown is too long and the wrong shade) so I can't recommend them for that.
What went well
  • Office environment
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
Helpful
Liz A. – Jan 29, 2020
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Dr. Shannon is wonderful. She has been my dentist for seven years; always helpful and caring. Kelly, at the front desk, will guide you through whatever you need. She is a master of scheduling, insurance and all things that accompany the operation of a busy practice. Theresa make teeth cleaning a positive experience - no discomfort whatsoever!!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
May 31, 2019
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Dr. Shannon is outstanding, very caring and compassionate. She spent a lot of time with me going over my treatment and reassuring me. The whole staff went out of there way to make me comfortable and answer all my questions and concerns. The whole office really goes out of there way to make feel welcome. Would recommend everyone to go to her! It was great when expressing my fear of dentist not to be judged, one of her staff he explained that she even has fears but Dr. Shannon has helped her!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Syracuse, NY – Mar 23, 2016
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She was extremely thorough in explaining things to me. She completely put me at ease and has taken away my fear of the dentist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Clay, NY – Nov 12, 2015
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About Me

biography

Dr. Erin Shannon, DDS is a dentistry practitioner in Syracuse, NY. She is accepting new patients.
  • Dentistry

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Locations

Practice

Office3208 W Genesee St Ste C Syracuse, NY 13219
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Office812 State Fair Blvd Ste 1 Syracuse, NY 13209
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