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Dr. Frank Snell II, DDS

Dr. Frank Snell II, DDS

Dentistry

Dr. Frank Snell II, DDS is a dentistry practitioner in Randallstown, MD. He is accepting new patients.

3.4 Star Rating
Based on 13 reviews 3.4 Star Rating (13 reviews)

Practice

3673 Offutt Rd Randallstown, MD 21133

Experience Check

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Dr. Snell II's Reviews

Likelihood to recommend Dr. Snell II

3.4
13 ratings, 6 with a written review
5 star
54%
54%
4 star
8%
8%
3 star
0%
0%
2 star
0%
0%
1 star
38%
38%

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Telehealth
Sadly , my recommendation for this provider has changed . I do not recommend him , due to my recent observation of his lack of empathy when he damaged my tooth permanently and broke another during cleaning ; snatching my crown off during flossing after cleaning my teeth . He snatched my crown off by force . Now , I am forced to seek treatment elsewhere due to his lack of resolution and empathy .
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Unhappy Camper – Jan 17, 2025
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Awesome experience never had an issue here. Staff is pleasant. Even in an emergency. I’m pretty sure I text this man while he was at dinner and he still answered FAST ! Told me what to do and got me in within the next day or 2. Extractions ? Before I could sit down and get into the Tv show he said “your good to go” I swore it was 10mins but he said 45 lol. No pain and absolutely no swelling. 50 stars if I could .. thanks Doc
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jerome – Jan 06, 2021
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I’ve been going to Dr.Snell for 8 years and after I tried many other dentist, I refuse to go anywhere else. Even when I moved out of the state, I still kept my appointments with Frank because he and his team made me feel at home and comfortable with the uncomfortable feeling of having to visit the dentist. I highly recommend him to all my friends and family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Roslyn Swann – Mar 10, 2020
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I ,as well as my 4! children been patients for over 8 years. We love Dr Snell. The staff are always pleasant and Dr Snell gets you in and out the door
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jan 16, 2020
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Great staff, and Dr. Frank is excellent... I had no appt and was having a ache out of this world!! He welcomed me in and took care of my needs. I would leave 100 stars if I could.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jan 16, 2020
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Dr. Snell performed a root canal on me in June of 2016. In February of 2017 I had to get a retreat of the same tooth because he missed a canal and as a result caused an infection in my gum. In addition, his work left open margins and created additional decay on my tooth. And to add salt to the wound my insurance will not cover this work. I would not recommend Dr. Snell to a man no teeth!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
Laurel, MD – Feb 23, 2017
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About Me

biography

Dr. Frank Snell II, DDS is a dentistry practitioner in Randallstown, MD. He is accepting new patients.
  • Dentistry

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Locations

Practice

Office3673 Offutt Rd Randallstown, MD 21133
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