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Dr. Gregory Neu, DDS

Dr. Gregory Neu, DDS

Dentistry

Dr. Gregory Neu, DDS is a dentistry practitioner in East Dundee, IL. He is accepting new patients.

4.4 Star Rating
Based on 40 reviews 4.4 Star Rating (40 reviews)

Practice

573 Dundee Ave East Dundee, IL 60118
Patient Favorite Award

Dr. Neu is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

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Dr. Neu's Reviews

Likelihood to recommend Dr. Neu

4.4
40 ratings, 29 with a written review
5 star
83%
83%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
13%
13%

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Scheduled an urgent appointment, and they got me in right away the same day. Super friendly staff, Dr Neu was very informative and thorough.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 16, 2025
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Salas-Rodriguez Family
The best dental care in the area! I am very happy to have found Dr. Neu and his excellent team because they all serve with responsibility, professionalism and humanism, I recommend this place with all my confidence.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tere R. – Jan 15, 2025
Translated from the original Spanish.
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Big Smile!
Dr. Neu is Amazing! The staff is welcoming, knowledgeable, and attentive to concerns.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeff Merrill – Oct 18, 2024
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Amazing service!
Every time I go to Neu Family Dental, I leave knowing my teeth are in great shape! They are thorough and professional. I had to have a few fillings today, and Dr. Neu made sure it was quick and I didn't feel a thing! Bonnie did my cleaning. I absolutely adore her! My family and I have been going here for over 20 years! Couldn't recommend them more!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Angie O – Sep 18, 2024
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Dr Tim & Casey made sure I wasnt in any pain & they treated me like a human being & not just another job to do. We were joking around a lot......even after being there for over 4 hours & 2 of them were after they closed. Tim explained everything he was doing & took some pictures of the process to show me. He took a broke tooth & turned it back into a normal looking tooth again & I have no more headaches & I really like that you dnt see a broke tooth looking at you when I smile anymore. Dr Neu made it all happen when I didn't think I'd be able to & I can't thank him enough!!!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Zach – Aug 31, 2024
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Great patient care
Everything was fully explained. Time was spent to assess the source of discomfort and a written plan of treatment along with estimated cost was provided. When they found out about my recent heart attack a full array of questions about the medical care received were asked. Dr. Neu felt a matter needed to be referred to my primary care for follow up and took the time to compose a letter to my primary care doctor. A great dental practice that excels in patient care.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
V Smith – Jul 09, 2024
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Awesome dental care
Had a crown replaced and Dr. NEU was very clear in his explanation of how he was going to proceed. I had to return for some adjustments to the bite on the crown and once again Dr. Neu explained in detail what was happening, why, and how it's being corrected. I'm incredibly happy with the results. I have a Neu smile.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Craig Z – Jul 02, 2024
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Fantastic dentist, hygienist and office staff
The staff, environment, cutting edge technology creste a renowned dentist office.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa M – Jul 02, 2024
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they are the best
Telehealth
the staff is very professional and helpful
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jose Magana – May 30, 2024
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Best Dental office EVER!
From the moment you walk into the door you're greeted with a smiling friendly face. Every person in that office is there for your comfort and concerns. During extensive procedures Dr new continuously make sure that you are okay, he is a kindest gentlest dentist I've ever been to in my life. He takes his time, addresses any concerns you may have & It is quite obvious he truly cares about his patients. Thank you to Dr Neu & his wonderful staff!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kristine – Feb 08, 2024
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Highly recommend
Dr. Neu and his team are kind, caring, and expert.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kevin Lowell – Jan 19, 2024
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3 cavities
How fast they were done and painless it was.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mark Moss – Dec 19, 2023
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Excelente servicio, el Dr y todo su equipo 10/10
Profesionalismo, humanismo, confianza con estas palabras describo mi experiencia con el Dr Neu y todo su equipo.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 27, 2023
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I would recommend Dr Neu to family.
Dr Neu reviewed my x-rays and explained all the necessary dental work while showing the teeth onscreen. He is efficient, personable and explains dental procedures very well. He viewed the x-rays and recommended a plan of action for dental work I need. I am very satisfied with his obversations.
What went well
No results
What could be improved
No results
Helpful
Sep 13, 2023
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Great Dentist and Staff
As always, my appointment with Dr. Neu and his staff was very positive. I am always made to feel welcomed, the reason for my visit was throughly addressed, I was offered water, a blanket, or a protein shake due to it being lunch time. To me, this says that they care about their patient's comfort. I have never had such a caring and professional doctor and staff. Dr Neu actually listens to you, explains things and accommodates your needs. I highly recommend Dr. Neu and his staff to meet your dental concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michele T – Mar 10, 2023
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Yes
Great
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeffrey Johnson – Oct 29, 2022
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Best staff I've experienced
I always have a good experience here. The staff is very caring, compassionate and knowledgeable. They take the time to explain processes and answer any questions or concerns. They work at your pace and comfort level.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tracy J – Aug 16, 2022
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Taking my new smile at Dr Neu's.
Dr. Neu and the staff are wonderful. A lot of tender lovin' care is experienced with every visit. I Love my new Smile.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nanette LaCroix – Aug 16, 2022
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Customer Service
They make sure I'm relaxed and comfortable while they work on my teeth. Thank you Dr. Neu.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gloria Valdez – Jul 02, 2022
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I have been going here for 25+ years. The staff is very friendly. Dr. Neu always does a thorough job. I trust his diagnosis and treatment.
What went well
No results
What could be improved
No results
Helpful
Diane O'Malley – Apr 14, 2022
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About Me

biography

Dr. Gregory Neu, DDS is a dentistry practitioner in East Dundee, IL. He is accepting new patients.
  • Dentistry

Patient Favorite Award

Dr. Neu is a patient favorite Dentistry Practitioner

    Read our methodology

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    Locations

    Practice

    Neu Family Dental PC573 Dundee Ave East Dundee, IL 60118
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