Dr. Gregory Potempa, DDS
Dentistry
Dr. Gregory Potempa, DDS is a dentistry practitioner in Lockport, NY. He is accepting new patients.
4.6 Star Rating
Based on 18 reviews 4.6 Star Rating (18 reviews)
Practice
219 Hawley St Lockport, NY 14094At a Glance
- Explains Conditions Well
- Low Wait TimesPatients are usually seen in 10 minutes or less.
- Trustworthy
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Dr. Potempa's Reviews
Likelihood to recommend Dr. Potempa
4.6
18 ratings, 13 with a written review
| 5 star | 89% | 89% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 11% | 11% |
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Dr Potempa is the best dentist I have been too. He explains what he is doing thoroughly before, during and after procedures. This Dr. cares about his patients comfort and well being. I would recommend him to anyone looking for a dentist in our area
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Debbie – Jun 17, 2021
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I wrote that review in distress. Dr Potempa was right I could have help with bridges. I apologize to him. I am going to wear them soon.
What went well
No results
What could be improved
No results
Helpful
Apr 20, 2019
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His hands shake terribly. His front office staff Sunny is MISERABLE. How she still has a job there is beyond me!! Go someplace else
What went well
No results
What could be improved
- Office environment
- Didn't listen or answer questions
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
3 others found this helpful
Helpful
Sep 19, 2018
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I've been a patient since Dr. Potempa started practicing. I was a patient of his father up until he retired. Wonderful family-friendly practice. From the front desk staff to Doctor Greg, you will get quality, first-rate care!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Barbara in Lockport, NY – Jun 19, 2018
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Dr. Potempa has been my dentist since I was a kid and I still continue to go to him even though I don't live very close anymore. The long drive is still worth it. He is the best.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Ryan in Orchard Park, NY – Sep 09, 2017
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Dr. Potempa is so gentle. He explains things well and does a great job on my teeth. He always gives me options and the staff is super friendly.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
stephanie in lockport, NY – Aug 02, 2017
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Dr. Potempa is excellent at what he does, and is very personable. Highly recommended, and highly respected dentist.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kyle in Lockport – Jun 01, 2017
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Dr Potempa is by far the most thorough, detail-oriented dentist I've ever been to. We switched our entire family to this practice and have not been disappointed. We never have to wait for our scheduled appointment (as soon as you pick up the newspaper, they are calling your name). Collectively, we have had cleanings, fillings, root canals and an implant, and can recommend Dr Potempa in each area. It's great that this office is able to offer so many services right under one roof.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gasport, NY – May 31, 2017
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My family have been patients of Dr. Potempa for years. He is very gentle, explains what he is doing, and never makes you wait! The staff is great to work with. They are very accommodating. The office makes you feel like family, a rare experience these days.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lynn in Lockport, NY – May 31, 2017
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Dr. Potempa has been treating me and my family for over 20 years. He is kind, capable and caring. I love his office staff and I NEVER wait for an appointment. I have had crowns, invisalign and general dentistry done there and it has all been excellent. My children, parents and extended family all go to DPR dentistry and love it.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lockport, NY – May 29, 2017
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He's my dentist for 30 years
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
West Chicago, IL – Mar 03, 2016
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Great dentist. Very professional,and friendly. I have been going to Dr. Potempa for years. His staff is also great,friendly, and professional. It's a pleasure to go to the dentist.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Al Tumonis in Wauconda, IL – Feb 27, 2016
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I have been recommending Team Potempa for years.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
James Drury in LaGrange Park, IL – Dec 22, 2015
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Leave a review
How was your experience with Dr. Potempa?Overall Patient Satisfaction
18responses
Likelihood of recommending Dr. Potempa to family and friends is 4.5555553 out of 5
About Me
care philosophy
At DPR General Dentistry we care for the whole family. From Toddlers to teens to Seniors we treat you like family.biography
Dr. Potempa is a Graduate of UB Dental School. He enjoys tennis, his children and his dogs. He is an avid Buffalo Bills and Sabres fan.Dentistry
University Of Buffalo
Medical SchoolRutgers University / New Brunswick Campus
Undergraduate School
Healthgrades Tips for Getting the Best Dental Care
Locations
Practice
Office219 Hawley St Lockport, NY 14094
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