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Dr. Heather Hoffman, DDS

Dr. Heather Hoffman, DDS

Pediatric Dentistry

Dr. Heather Hoffman, DDS is a pediatric dentistry practitioner in Arlington, VA.

3 Star Rating
Based on 10 reviews 3 Star Rating (10 reviews)

Practice

2501 N Glebe Rd Ste 203 Arlington, VA 22207

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Dr. Hoffman's Reviews

Likelihood to recommend Dr. Hoffman

3.0
10 ratings, 7 with a written review
5 star
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4 star
0%
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3 star
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2 star
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1 star
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A bully
This lady is a bully. If you want her and other staff members talking badly about you, you found your place. Don’t go. The last person I want working on my child
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
Helpful
Nov 09, 2022
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Highly recommend
Dr. Hoffman is a professional, compassionate, and extremely knowledgeable provider. Her ability to put kids at ease is truly remarkable. I would highly recommend her to anyone in need of a pediatric dentist!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 30, 2022
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Dr. Hoffman is an incredibly kind and patient pediatric dentist. She is very knowledgeable, and takes time to explain what she is doing and why. I am always present when she is treating my children, and they are always happy and excited to be at the dentist. I would highly recommend Dr. Hoffman to any of my friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
DLR – Oct 27, 2022
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Never. Horrible experience.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Laura C – Oct 22, 2022
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She is calm and informative. I like that I can go into the room with my child. She was able to get the work done
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
D – Jul 19, 2022
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Not recommend
Poor service quality, don't address my concerns on the ortho treatment outcome, refuse to complete the work, and no refund for unfinished work. Multiple billing errors and overcharges. The front desk staff is rude.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Unhappy customer – Jul 12, 2022
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Poor service quality and rude
Dr. Hoffman is a pediatric dentist, not a licensed orthodontist. The service quality she performed on my child is poor. I purchased an orthodontic treatment plan for my child and paid over $2,000 in full. Dr. Hoffman took off the braces before the teeth got aligned and didn’t provide an opportunity for me to address my concerns before she removed the wires and brackets. After removing the braces, she didn’t use wire as a retainer or provide a removable retainer. No alignment improvement of the upper front fourth teeth. Because Dr. Hoffman refuses to complete the treatment plan and refuses to refund me for the unfinished work, I must find another dentist to complete the treatment. It will be an additional cost. My child has suffered the braces treatment for months without the expected improvement described by Dr. Hoffman before starting the treatment.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Fang – Jul 09, 2022
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About Me

biography

Dr. Heather Hoffman, DDS is a pediatric dentistry practitioner in Arlington, VA.
  • Pediatric Dentistry

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Locations

Practice

Office2501 N Glebe Rd Ste 203 Arlington, VA 22207
1
Office2900 Golfside Dr Ste 5 Ann Arbor, MI 48108
2

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