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Dr. Ian Fessler, DMD

Dr. Ian Fessler, DMD

Dentistry

Dr. Ian Fessler, DMD is a dentistry practitioner in Needham, MA. He is accepting new patients.

4.6 Star Rating
Based on 17 reviews 4.6 Star Rating (17 reviews)

Practice

1211 Highland Ave Needham, MA 02492
Patient Favorite Award

Dr. Fessler is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Fessler's Reviews

Likelihood to recommend Dr. Fessler

4.6
17 ratings, 16 with a written review
5 star
82%
82%
4 star
12%
12%
3 star
0%
0%
2 star
0%
0%
1 star
6%
6%

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Dr Fessler is excellent...I followed him from Somerville to Needham and I would not trust anyone else with my mouth.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa Mckim – Nov 29, 2023
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Dr. Gillis was/is a phenomenal dentist. As others have stated Dr. Fessler had big shoes to fill, and in my opinion has not reached the caliber of Dr. Gillis. My appointments are constantly rescheduled, and when I was finally able to have my appointment with Dr. Fessler it felt completely rushed. He runs out of the room any moment he gets to attend to several other patients he is seeing at the same time. He doesn’t answer questions clearly and concisely, because again he is rushing out of the room to attend to so many different patients. Dr. Gillis took his time with his patients, and as a result I always felt and knew I was getting top care. I would not recommend him.
What went well
  • Staff friendliness
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Sep 09, 2021
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The tooth removal was relatively quick and painless. )ffice staff was informative when questioned
What went well
No results
What could be improved
No results
Helpful
Jul 13, 2021
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Dr. Fessler is a top-notch clinician as well as a good guy who is patient and willing to explain the options are for treatment. When Dr. Gillis retired I was a little concerned how about the new dentist.Having been a patient of Dr. Fessler for a year I know I made the right decision of continuing with him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Pete – Jun 08, 2021
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Dr. Fessler is both professional and friendly. He gave me good advice about the crowns I'll probably need in the near future. He seems very competent and I'll request him to do the work.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 02, 2021
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Thoroughly pleased with both hygienist & Dr. Fessler! I appreciate how gentle but thorough all staff at Gillis dental are!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Apr 29, 2021
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I think Dr. Fessler is a fantastic dentist. I was a patient of his at the Twin City Plaza Somerville and when he moved to his new location I traveled to have him treat me. He talks to you and explains everything neeeded to keep you healthy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bob Connelly – Apr 28, 2021
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Dr. Fessler is very knowledgeable and is adept at keeping me, who is especially nervous when going to the dentist, calm and pain free as he does dental work on me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Debbie – Apr 22, 2021
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I've been having more problems with my teeth as I get older and my last cap went very smoothly. I thank Dr. Fessler.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
Helpful
Apr 22, 2021
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Dr. Fessler is very professional and a great dentist! Very up front and straightforward. I recommend him to anyone in the greater Boston area who need a dentist.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Alexandra Brooks – Apr 22, 2021
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Didn't see DR. Fessler this last visit. My hygenist was pleasant and competent. But one thing that continues to bug me is that this practice always seems to be pushing more and more x-rays on me. On this last visit, it was claimed that bitewing x-rays were due—but then when I inquired about having had them recently, was told that they were taken on my last visit. (Aren't they supposed to be done every 18-24months?) Thanks for being so conscientious, but I can do without the extra radiation!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jon Pietz – Apr 22, 2021
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Dr Fessler is very professional and knowledgeable and his demeanor puts you at ease!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
Helpful
Kate Mahar – Apr 22, 2021
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Dr. Fessler stepped into bug shoes when he replaced Dr. Gillis. I was a patient of Dr. Gillis for 40 years since Dr. Gillis first started practicing in Needham. I was quite skeptical of someone replacing Dr. Gillis as I had never been impressed with the many dentists that were brought in over the years. Dr. Fessler surprised me. He is competent, practical and patient oriented as Dr Gillis was.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
What could be improved
  • Office environment
Helpful
Ed Haddad – Apr 22, 2021
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I was very happy with my recent appointments. I am in the process of having a crown made, and implanted. Doctor Fessler was very careful, thorough, and considerate of my welbeing.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
diane m mcguire – Apr 21, 2021
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He is absolutely great! He is friendly. He is caring. He does not do things just for the sake of doing things.
What went well
No results
What could be improved
No results
Helpful
Jay Rao – Apr 21, 2021
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It was an excellent visit. Professional staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gary Sawin – Apr 20, 2021
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About Me

biography

Dr. Ian Fessler is a graduate of the Tufts University School of Dental Medicine and completed his residency at Harvard/Cambridge Health Alliance. He has been practicing dentistry in the Boston area for over a decade and volunteers internationally...read more
  • Dentistry

Patient Favorite Award

Dr. Fessler is a patient favorite Dentistry Practitioner

    Read our methodology

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    Locations

    Practice

    Richard C. Gillis D.M.D. P.C.1211 Highland Ave Needham, MA 02492
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