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Dr. Jack Mercke, DMD

Dr. Jack Mercke, DMD

Dentistry

Dr. Jack Mercke, DMD is a dentistry practitioner in Marietta, GA. He is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 17 reviews 3.4 Star Rating (17 reviews)

At a Glance

  • Friendly StaffPatients said the staff was friendly. See reviews
  • Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Recent ReviewsReviews made in the last 30 days. See reviews

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Dr. Mercke's Reviews

Likelihood to recommend Dr. Mercke

3.4
17 ratings, 12 with a written review
5 star
59%
59%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
41%
41%

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Awful supposed dentist who has already been sanctioned in Kentucky. Jack Mercke is the worst-of-the-worst! Need proof? I can show you! Stay away from Olde Mill Famiky Dental and from the hands of Jack Mercke!
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Anna – Mar 29, 2025
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Greedy and Untrustworthy
I came here for a routine cleaning and I'm never coming back. The hygienist insisted I get an oral cancer screening even though I have none of the risk factors ( a waste of $40). The worst part was that the dentist, Jack R Mercke, said that I need invisalign or my teeth are all going to have issues in 20 years. I have gone to the dentist my entire life and have never been told this before. I told him that and his response was 'they don't know what they're looking for'. I got a second opinion at an orthodontist and they said my teeth are fine. Also, he was kicked out of Kentucky. Stay away from this place, they are super greedy and untrustworthy.
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Feb 12, 2025
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Sorry once the dentist office went and sold to corporate, prices are really bad. Private practice was Much better
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 21, 2024
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Poor customer service
On the day of his visit, my son waited 2.5 hours for a routine cleaning. We were told the office was short staffed. Two months later I received a bill for X-rays. Not sure why I received a bill for X-rays when I made sure his full X-rays were submitted from his previous dentist and on file with Olde Mill Family Dental before the cleaning. I have called the office four times since 10/7 to try and reach a resolution and have yet to receive a call back. Every time I call the excuse given is that the office is short staffed.
What went well
No results
What could be improved
  • Office environment
  • Long wait times
5 others found this helpful
Helpful
Oct 25, 2022
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The staff is very warm, welcoming and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 10, 2022
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Staff was amazing, I loved that once all dental procedures were completed a front office person was notified that I was ready to check out, in which made it so easy, treatment plan printed out, along with my next scheduled appointment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Aug 04, 2022
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Highly recommend!
Went in with extreme toothache. Dr. Mercke discovered a well hidden crack in my tooth. He offered a couple of treatment plans and explained possible outcomes. The treatment plan l selected was implemented without delay.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 02, 2022
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Dental experience
I felt very comfortable at the office, the assistant that did my x-rays she was fantastic she spoke to me the whole time.Dr Mercke was very welcoming Explain to me about how about some Orthodontics that I should get as far as health purposes and that was wonderful looked over my mouth and a way that I could understand further treatment. So overall I thought it was a wonderful experience
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jamie Bernath – May 26, 2022
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Doctor Mercke is a great person as well doctor. Elks you through everything that he is going to do
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 20, 2022
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Awesomesauce
I have worked with Dr, Mercke for years on this journey of getting my dentures. He was patient, always upbeat, and encouraging. Dr. Mercke and his staff make me feel like I'm part of a dental family that I can trust. I struggle with dental phobia and am always very apprehensive when it comes to needing to see a dentist. From my 1st. meeting Dr. Mercke and his staff made me feel at ease, comfortable, and less stressed. I would recommend him for any minor or major dental procedures.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
I HAVE TEETH!! – Apr 15, 2022
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Exceptional care and everyone displays they care how you are doing.
What went well
  • Office environment
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dan Lord – Mar 24, 2022
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was not what I wanted he didnt not listen to me about what I wanted and the history with teeth in my family .wish he would of did what I wanted not what he did not happy at all have had problems since I have been there. asked him to help me smile again and that's not what I am doing .
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
gary warren – Oct 15, 2019
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About Me

care philosophy

``I m truly honored to practice dentistry Besides teeth the profession deals with so many other important aspects of living healthy including promoting overall health preventing health issues such as heart conditions and oral cancer and increasing...read more

biography

Education

DMD, University of Louisville School of Dentistry – Louisville, KY, BS, Chemistry, Georgetown College – Georgetown, KY, Continuing Education & Professional Memberships, Member of the American Dental Association...
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  • Dentistry

  • University Of Louisville School Of Dentistry - Dmd

    Medical School