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Dr. James Gates, DDS

Dr. James Gates, DDS

Dentistry

Dr. James Gates, DDS is a dentistry practitioner in Marion, VA. He is not accepting new patients.

3.8 Star Rating
Based on 16 reviews 3.8 Star Rating (16 reviews)

Practice

1128 N Main St Ste A Marion, VA 24354

At a Glance

  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
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Dr. Gates' Reviews

Likelihood to recommend Dr. Gates

3.8
16 ratings, 9 with a written review
5 star
69%
69%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
31%
31%

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Dissapointed
Very competent dentist, I was a patient for 20 years. I had a toothache and called for an appt only to be told they no longer accepted my insurance. I offered to pay cash for the visit and was told they weren't allowed to do that with no further explanation. They knew it would be difficult for me to find a dentist in my area accepting new patients. They turned away a 20 year established patient that was in pain and needed help. In my opinion this is the worst kind of medical professional.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Dec 07, 2024
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Awesome dentist
They were very friendly and very thorough, they are the best dentist in my opinion, ill recommend them to anyone, the best experience Ive had at a dentist
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
May 04, 2023
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PAIN-FREE VISIT
Had two extractions on first visit ,and three fillings on the next one. NO PAIN !!! The greatest Dentists (BOTH) and Staff, Everyone is so NICE and caring. I wish there were Dentists like this when I was young!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
JOE FRITTS – Oct 31, 2022
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I have always had a good experience with Dr. James Gates. His technique is gentle with excellent results whether examining teeth, giving an injection or filling teeth.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dec 03, 2021
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Dr Gates is not only a consummate professional but is pleasant and well informed in regards to any questions or diagnoses you may need assistance in making decisions about. I would highly recommend him and his staff as the place to go for dental work. Genie Sneed- Haulsee
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Marion, VA – Feb 18, 2020
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Easy to get an appointment time when you want. Have not had any negative experiences with them.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
VA – Jun 07, 2019
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Dr. Gates is amazing! He's been my dentist since I was a little girl. When I broke my two front teeth (the permanent ones), he built them back to look even better, and he's fixed them every time since. People are astounded when I tell them my teeth are fake! I live out of town now, but I still drive to Marion for dentist appointments with Dr. Gates. He does great work and truly cares about his patients!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Megan in none – Aug 13, 2018
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Does not make referrals to the appropriate fields of medicine. Just leaves his patient for dead. If a tooth is not cracked, then it is a skull fracture. It is the only bone left in the head.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Dr. Johnston in Marion, VA – Jun 06, 2017
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We would recommend Dr. Gates to family and friends! Service was performed in a timely manner, Dr. Gates was kind and professional, and service charges were very reasonable.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Robert Mc in Marion, VA – Apr 26, 2017
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About Me

biography

Dr. James Gates, DDS is a dentistry practitioner in Marion, VA. He is not accepting new patients.
  • Dentistry

  • Virginia Commonwealth University / Medical College Of Virginia School Of Dentistry

    Medical School
  • Va Tech

    Undergraduate School

Locations

Practice

Gates Dentistry1128 N Main St Ste A Marion, VA 24354
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