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Dr. James Haggerty, DDS
Dentistry
Dr. James Haggerty, DDS is a dentistry practitioner in Toledo, OH. He is accepting new patients.
2.8 Star Rating
Based on 18 reviews 2.8 Star Rating (18 reviews)
Practice
4210 W Sylvania Ave Ste 203 Toledo, OH 43623Compare Dr. James Haggerty, DDS with other Dentistry Practitioners near you
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Dr. Haggerty's Reviews
Likelihood to recommend Dr. Haggerty
2.8
18 ratings, 6 with a written review
5 star | 44% | 44% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 56% | 56% |
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We have been going to this office for 10 years. The customer service is disappointing. The hygienist wanted to go to Kalahari so they cancelled and rescheduled my sons appointment to an inconvenient time for me ??. I let it go even though I thought it was unprofessional. It happened again today. My sons appointment was cancelled because the hygienist daughter had a medical emergency ??. This is the third time they have rescheduled this particular appointment due to employee drama. They either have kid drama or just want a day off to play. My sons teeth are infected and we are currently looking for a new dentist. Julie, the receptionist, is very rude. She plays the victim. This is unacceptable. My advice: Pick a different dental practice that has respect for the patients. Clearly, nobody in this office wants to work or sees patient care as important.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Staff wasn't friendly
Helpful
Sep 17, 2020
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Dr. Haggerty and the staff have always been friendly. I have never had an issue. I recommend this practice
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Laura duszynski – Jul 17, 2020
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Took my 12 year old daughter here for a cleaning & exam. They were friendly and professional.
What went well
No results
What could be improved
No results
Helpful
May 18, 2019
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I actually really liked this practice, & was a patient there for almost 10 years. However, because I was unable to keep an appt I was dropped as a patient (I even canceled 24 hrs before, but because my appt was on a Monday & I cancelled on a Sunday when they were closed, it didn’t count. Apparently I needed to cancel on Friday because nothing should possibly happen over the weekend that would cause you to miss your appointment). Very bad business to not be more understanding that life happens.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Holland, OH – Nov 10, 2017
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He deopped my mom as a patient who happens to be totally handicapped in a wheelchair because she misses an appointment. I called and begged they reconsider because she really liked him but he said no. Very sad
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
4 others found this helpful
Helpful
Walled Lake, MI – Nov 04, 2017
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Dr. Haggerty is an exceelent do tor that cares about his patients, hiwever his receptionist Julie is a very rude individually who does not care about the patients. Since when needing an appointment or communication with the doctor, she is the contact person, I do not recommend this provider to anyone.
What went well
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
6 others found this helpful
Helpful
Detroit, MI – May 24, 2017
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How was your experience with Dr. Haggerty?Overall Patient Satisfaction
18responses
Likelihood of recommending Dr. Haggerty to family and friends is 2.7777777 out of 5
About Me
biography
Dr. James Haggerty, DDS is a dentistry practitioner in Toledo, OH. He is accepting new patients.Dentistry
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Locations
Practice
Office4210 W Sylvania Ave Ste 203 Toledo, OH 43623
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