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Dr. Jd Troy, DDS

Dr. Jd Troy, DDS

Dentistry

Dr. Jd Troy, DDS is a dentistry practitioner in Longview, WA.

3 Star Rating
Based on 2 reviews 3 Star Rating (2 reviews)

Practice

1118 Ocean Beach Hwy Longview, WA 98632

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Dr. Troy's Reviews

Likelihood to recommend Dr. Troy

3.0
2 ratings, 2 with a written review
5 star
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4 star
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3 star
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2 star
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1 star
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poor customer care.
I went here years ago, had a root canal, that was very painful. During the procedure a file broke and I was quickly told I needed to go to a specialist in Portland. He did not clean or sterilize the area and just told me to go to the specialist. I went to the specialist, the next day my face was swollen and I was in pain. Specialist informed me that the previous dentist, did not clean or sterilize the area and that is why I had an infection. I came back to Troy Dentistry for aftercare of a crown. I was told that all my dental benefit money was gone from attending the root canal and the specialist. I asked Dr. Troy if I could pay the amount I original was quote to pay since he was the dentist that broke the file and caused my money to be spent on his error. He refused and said I had to pay the full amount. He had zero empathy for the infection and pain I had from his procedure and took no responsibly for his error.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't trust the provider's decisions
Helpful
Dec 17, 2024
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Excellent
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bob Dashiell – Feb 19, 2021
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About Me

biography

Dr. Jd Troy, DDS is a dentistry practitioner in Longview, WA.
  • Dentistry

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Locations

Practice

Troy Family Dental1118 Ocean Beach Hwy Longview, WA 98632
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Office1516 Hudson St Ste 101 Longview, WA 98632
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