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Dr. Jill Burns, DDS

Dr. Jill Burns, DDS

Dentistry
40+ years of experience

Dr. Jill Burns, DDS is a dentistry practitioner in Richmond, IN and has over 40 years of experience in the medical field. She graduated from Indiana University School Of Dentistry-D.D.S., in 1984. She is affiliated with Reid Health. She is accepting new patients.

4.5 Star Rating
Based on 8 reviews 4.5 Star Rating (8 reviews)

Practice

1836 W Main St Richmond, IN 47374

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Dr. Burns' Reviews

Likelihood to recommend Dr. Burns

4.5
8 ratings, 3 with a written review
5 star
88%
88%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
13%
13%

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Very pleasant staff and dentist. No long waits; appointments kept on time. No discomfort even for complex procedures. Average cost. Good dental insurance plan for those without outside dental insurance. Clean, modern, no complaints.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Vickie Townsend – Nov 17, 2021
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My family moved to Richmond about 3 years ago and we are so thankful we found Dr Burns practice. The atmosphere is always friendly and upbeat, and they are great when dealing with my kids 6 & 10. My children are not afraid of going to the dentist which says a lot. Dr Burns is very competent and her excellence is only enhanced by the wonderful staff around her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Richmond, IN – Aug 09, 2017
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Best dental practice around! Friendly, courteous, and knowledgeable staff. Did a great job with my two young children.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Centerville – May 02, 2017
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How was your experience with Dr. Burns?

About Me

care philosophy

 As a family dentist in Richmond, Indiana, Dr. Burns and her entire staff take a gentle approach to all of her procedures. The staff at West Main Family Dental does everything possible to create the most comfortable environments for all of...read more

biography

Jill M Burns is a Dentist practicing in Richmond, IN

PROFESSIONAL ASSOCIATIONS American Dental Association Indiana Dental Association International College of Dentists American College of Dentists Pierre Fauchard Academy Former...
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  • Dentistry

  • Endodontics

  • Prosthodontics

  • United States Navy

    Internship Hospital, 1985
  • Indiana University School Of Dentistry-d.d.s.,

    Medical School, 1984
  • Indiana University-b.a.,

    Undergraduate School, 1980
  • "My experience here has always been far above previous dental experiences. The attitude and professionalism of the staff allows me to recommend this office to anyone needing quality dental care."

  • "Excellent as always."

  • "I had a old large filling and needed to get it replaced and I really did not want to lose the tooth but it could not have another filling because most of the tooth was already gone. Dr Burns suggested for me to get an onlay and I would not have to lose it. I got the onlay, saved my tooth, and I absolutely Love It! Thank you."

  • "Excellent level of expertise; high credibility; very current with the dental profession."

  • "Dr Burns was very gentle with me when I was pregnant and hadn't been to a dentist for far too long. She did a great job and kept the pain to a minimum."

  • "Wonderful doctor and staff. :)"

  • "My family and I have never had a bad experience in the 20 years we have been treated here. My family and I have been coming to see Dr Jill for over 20 years. Dr Jill is great with my kids."

  • "The entire staff is really over the top professional and make me feel comfortable at all times. Dr.Jill leads it all and she is absolutely the best that there is. Hats off!"

  • "Although going to the dentist is not my favorite trip out, it is necessary. My experience with Dr. Jill and staff has been more than pleasant and top notch. I am especially impressed with the one day crowns. I didn't have to get impressions, everything is digital. I left with the crown in my mouth!"

  • "It was a very good visit."

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Locations

Practice

West Main Family Dental1836 W Main St Richmond, IN 47374
1

Affiliated Hospitals

  • Reid Health

    1100 Reid Pkwy
    Richmond, IN 47374
    Recipient of 17
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
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