Dr. John Prondecki, DMD

I strongly suggest that if you need a dentist, don’t got Dr. Prondecki’s office in West Bay Plaza. I went there in the fall to get some fillings and they insisted that I had to pay half up front even though I had dental insurance and a copay, which I learned later that they have to accept a copay and that’s it because they do accept my insurance. And I haven’t received my refund from them for several months even after my insurance paid. Even after calling a few weeks ago when they said they would put it in the mail, it still hasn’t arrived. The receptionist told me to continue to wait for it to arrive even though it shouldn’t take two weeks or more to arrive. I told her that I wanted to come in to the office in two weeks personally to get the check when the dentist returns from vacation if it doesn’t arrive by then. Granted my tone of voice was annoyed and I told her that I was sick of waiting after months of nothing, but I never even raised my voice and she hung up on me.

DID A ROOT CANAL LESS THAN A YEAR AGO AND THE TOOTH FRACTURED AND I HAD TO HAVE IT PULLED ANYWAY....NOT HAPPY HAVING TO PAY THE PRICE OF A ROOT CANAL AND EXTRACTION

Horrible, heavy hands