Dr. Kala Foster, DDS

I’ve been a patient since Dr Kala Foster bought the practice from my retiring dentist. Dr Foster explains without pressure the dental issues she finds. She is thorough, patient, and I never felt rushed. I alternate appointments with Hall Periodontics in Traverse City every 3 months. Hall Periodontal staff praised the dental work recently performed by Dr Foster for me. In May & June 2023 I called and left numerous phone messages to reschedule an August appointment. I received NO return calls. Wondering perhaps the practice may have closed, I drove 25 miles to Gaylord to find the office was open. The receptionist said there were no available openings until December. Because I already had a previously scheduled periodontal appointment in December, I canceled my August appointment with Dr Foster. I asked why no one had returned my repeated voice mails. The receptionist said she didn’t know, shrugging her shoulders. My impression was she looked tired, bored or simply didn’t care.

Just received a bill from Foster Dental Care. Per our insurance they no longer participate with Foster. So we have to pay 50% of our care. Foster did not bother to tell us this information. Also last year my husband was told by Dr Foster he needed major work done on his teeth and she restated this in July. My husband has two second opinions done and was told that is was a stain on his tooth and major dental work was not needed.