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Dr. Kenneth Martin, DDS
Dentistry
Dr. Kenneth Martin, DDS is a dentistry practitioner in New Port Richey, FL. He is accepting new patients.
3.1 Star Rating
Based on 26 reviews 3.1 Star Rating (26 reviews)
Practice
4138 Madison St New Port Richey, FL 34652Compare Dr. Kenneth Martin, DDS with other Dentistry Practitioners near you
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Dr. Martin's Reviews
Likelihood to recommend Dr. Martin
3.1
26 ratings, 5 with a written review
5 star | 46% | 46% |
4 star | 8% | 8% |
3 star | 0% | 0% |
2 star | 4% | 4% |
1 star | 42% | 42% |
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I’ve had good experience with Dr. Martin himself, however I really struggle with the office staff. I have had multiple experiences where the disorganization of the staff has cost me time. I went to an appointment last year, for them to tell me they made a mistake in my booking and needed to come back the next day. Even showed them my appointment reminder. This year, they canceled my appointment at the last minute because their office moved. I was told I’d get a call back the next day to reschedule and assured they would get me in ASAP. Even promised they would open more times if necessary. I had to call back myself a week later and was told I had to wait over a month for the next available. When I expressed frustration because of the wait and reminder her the promise that was made, the receptionist starting yelling at me.
What went well
No results
What could be improved
- Office environment
- Staff wasn't friendly
- Long wait times
6 others found this helpful
Helpful
Dec 08, 2021
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He is the very best,
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Rebecca I Kitten – Jan 21, 2020
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Dr. Martin's office is great! Staff is incredible and I only had to wait 5 minutes to be seen!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
none – Jun 07, 2019
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I've always had a great experience at this office. Curtis at the desk always goes above and beyond. Tje hygienist are always in a good mood, a d Dr.Martin has always been incredibly respectful. I referred multiple people to Dr.Martin and they all have had wonderful experiences.
What went well
No results
What could be improved
No results
5 others found this helpful
Helpful
Apr 25, 2019
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The most unprofessional and immoral practice I have ever encountered. The "manager" Curtis is an unprofessional, rude, and immoral guy who charged my insurance when I declined services. I have never got up and left a dentist in the middle of my office visit so this is a first. I would NEVER recommend this practice even to my worst enemy. I should have known this practice was not on the up and up when I pulled up to a building with zero customers, a falling down broken sign. The inept employees,
What went well
No results
What could be improved
No results
8 others found this helpful
Helpful
Mar 13, 2019
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How was your experience with Dr. Martin?Overall Patient Satisfaction
26responses
Likelihood of recommending Dr. Martin to family and friends is 3.1153846 out of 5
About Me
biography
Dr. Kenneth Martin, DDS is a dentistry practitioner in New Port Richey, FL. He is accepting new patients.Dentistry
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Locations
Practice
Office4138 Madison St New Port Richey, FL 34652
Compare Dr. Kenneth Martin, DDS with other Dentistry Practitioners near you
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