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Dr. Kim Tran, DDS
Dentistry
Dr. Kim Tran, DDS is a dentistry practitioner in Sanger, CA. She is accepting new patients.
3.7 Star Rating
Based on 18 reviews 3.7 Star Rating (18 reviews)
Practice
263 Academy Ave Sanger, CA 93657Compare Dr. Kim Tran, DDS with other Dentistry Practitioners near you
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Dr. Tran's Reviews
Likelihood to recommend Dr. Tran
3.7
18 ratings, 10 with a written review
5 star | 61% | 61% |
4 star | 6% | 6% |
3 star | 0% | 0% |
2 star | 6% | 6% |
1 star | 28% | 28% |
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The doctor is very kind and professional! She was able to finish my crown in minimal time, and I was able to make it back to work that same day! I was very nervous about it because I've never had one before and did not know much about it, but she explained it to me in a very detailed way that my husband and I could understand. I was still a little nervous during it, but she finished before I knew it and I was so surprised when she said we were done. Also, she is great with kids!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Jennifer Nelson-Lucy in Clovis, CA – Jun 04, 2018
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First one in the door, over 45 minutes in the chair waiting. Very brief explanation, not by dentist. Refused to schedule insurance entitled cleaning, wanted $600 for root cleaning, not recommended by former dentist either before or after Tran visit. When told no thank you, offered special for only $400, cash. Unprofessional. Billed for full mouth X-rays, only did 4 bite wings. Not a dentist I would trust or recommend.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Sanger – Dec 16, 2017
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both Sanger and Fresno office re great. The dentist and staff are very friendly and professional. I have to insurance but Dr. Tran was so wonderful and helped me with my tooth ache. I can't say nothing but wonderful things about Dr. Tran after helping me with a very small fee for my fill. Thank you Dr. Tran and staff may God bless you today and always.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
kendra in sanger, CA – May 25, 2017
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I took my kids there for a routine check up last Thursday and it was a delightful experience. Dr. Tran was very professional and patient. Her staff and the hygienist was great. I definitely will bring my family back to see her.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
4 others found this helpful
Helpful
ANDY in FRESNO, CA – May 13, 2017
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Had a horrible experience in her Fresno office didn't even get to meet her just her front office girl very unprofessional not even wanting to help there where people who were waiting and just walked out without being seen no longer taking my kids there??
What went well
No results
What could be improved
- Staff wasn't friendly
2 others found this helpful
Helpful
Madera, CA – Feb 10, 2017
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I am truly happy with the service rendered at this office. I been bringing my kids here for over 4 years. Dr. is so patient when working with kids, but what makes me real comfortable Is that I can be in the room with my child and no treatment is performed until I am well informed and all my questions are answered. Great office and the staff is very helpful.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
ana c. in Clovis, CA – Jan 24, 2017
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Truly thankful with Dr. Tran and Staff before Xmas I was experiencing a really bad tooth ache. I went to the office as a New patient and even though they had lots of patients they still took the time to take me in. Turns out I needed a root canal, Dr. Tran did it right on the same day. I had to wait in the room for more the 20 min. but the wait is completely worth it, plus the staff makes you feel right at home. Chairs quite comfortable and Television on and whichever channel patient likes. :)
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
5 others found this helpful
Helpful
kenny in sanger, CA – Jan 04, 2017
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The two ladies who are in the office taking calls and attending the patients, should treat the patients better. They also shouldn't talk bad about the patients who go. They shouldn't have attitude when someone calls. To treat all patients equally when they go. Dr.Tran is very nice and also the other ladies who are inside the rooms helping her are nice too.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Appointment was rushed
- Long wait times
1 other person found this helpful
Helpful
Sanger,Ca – Dec 21, 2016
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This office is so small & the wait is too long! Everyone is nice but you will wait a ridiculous amount of time to be seen...not professional at all!
What went well
- Staff friendliness
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Helpful
Fresno, CA – Oct 12, 2016
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Office staff lacks knowledge, basic customer service skills, and is overall mediocre. Cartoons are put on automatically, without asking parent if said cartoon is allowed for child to watch. Wait time has been on average, 1 hour, for our visits. Very vague answers regarding charges and insurance. On the plus side, Dr. Tran is nice enough.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
2 others found this helpful
Helpful
Anonymous in Sanger, Ca – Jan 28, 2016
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How was your experience with Dr. Tran?Overall Patient Satisfaction
18responses
Likelihood of recommending Dr. Tran to family and friends is 3.6666667 out of 5
About Me
biography
Dr. Kim Tran, DDS is a dentistry practitioner in Sanger, CA. She is accepting new patients.Dentistry
English
Spanish
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Locations
Practice
Kim Tran DDS Inc.263 Academy Ave Sanger, CA 93657