Are you a healthcare professional?
Is this your profile?
background
background
Dr. Kuei-Chu Chen, DDS

Dr. Kuei-Chu Chen, DDS

Dentistry

Dr. Kuei-Chu Chen, DDS is a dentistry practitioner in New York, NY. She is accepting new patients.

4.6 Star Rating
Based on 28 reviews 4.6 Star Rating (28 reviews)

Practice

70 W 36th St Rm 10A New York, NY 10018
Patient Favorite Award

Dr. Chen is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

Search for experience in a specific area

Dr. Chen's Reviews

Likelihood to recommend Dr. Chen

4.6
28 ratings, 24 with a written review
5 star
89%
89%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
11%
11%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

Excellent clinician
Dr Chen knows her stuff. She is an amazing dentist.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 19, 2025
×Post a ResponseAre you Dr. Chen?
Highly recommended
Very professional. She addressed all my questions and concerns.
What went well
No results
What could be improved
No results
Helpful
Aug 09, 2023
×Post a ResponseAre you Dr. Chen?
Terrible
She only says “open” and “close”Never says what she is doing.She stalls and weeks to months span between appointments.The temporary teeth do not fit well.During Earlier appointments, she used a hammer to remove the temporary teeth.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
John Dobrosky – Aug 09, 2023
×Post a ResponseAre you Dr. Chen?
Great Doctor
Dr. Chen is very friendly and informative. I greatly appreciate her professional treatment. I will continue my treatment with her. Highly recommended
What went well
No results
What could be improved
No results
Helpful
Zhuoyi Lu – Jun 14, 2023
×Post a ResponseAre you Dr. Chen?
I would definitely recommend Dr. Chen to anyone.
Dr. Chen is professional, caring, and an outstanding practitioner. She explains every step or new procedure thoroughly before she begins. Dr. Chen adjusted her schedule when necessary for us to maximize the progress of my treatment.
What went well
No results
What could be improved
No results
Helpful
Jun 14, 2023
×Post a ResponseAre you Dr. Chen?
Kind and gentle
She always explains what she will be doing and she is always gentle.
What went well
No results
What could be improved
No results
Helpful
Apr 26, 2023
×Post a ResponseAre you Dr. Chen?
Very good bedside manner.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 19, 2023
×Post a ResponseAre you Dr. Chen?
Terrible experience
My appointment was at 11 am, I was forced to wait for 40 minutes past my appointment time because apparently, the doctor was busy with another patient's emergency. I literally came to this specific location because of my emergency! I have a wisdom tooth that I needed the doctor to look at, and to explain to me what are my next steps, and how bad it is. She took less than 5 minutes with me, she looked inside my mouth and said that it needs as extraction. No explanation, no talking to me either, I could see that she was in such a hurry that she was almost trying to get rid of me as fast as she could. Personally, it was the worst dental visit ever in my life, not only I felt unwelcomed and confused all the time, I feel like because she was in such a rush I need to hear the other dentist's opinion. Overall, I would not recommend this doctor or this clinic.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
E2022 – Dec 08, 2022
Hi there, we cannot find anyone in our chart... Read More
×Post a ResponseAre you Dr. Chen?
Dr. Chen and her team are very professional. I have been to this office many times over the years and there was very little wait time if any. Office is bright and clean. She always takes time to explain each step of the way. There was never a painful experience from this office. 5 stars all the way!
What went well
No results
What could be improved
No results
Helpful
May 26, 2019
×Post a ResponseAre you Dr. Chen?
Dr, Chen did grea job on my wisdom teeth removal. I had no pain and she gave me clear instruction from begginig to the end. I am very happy about my experience with her treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 16, 2018
×Post a ResponseAre you Dr. Chen?
Dr. Chen is very knowledgeable, and really made me feel at ease during my appointment. I will definitely be going back for my next check-up and cleaning!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 16, 2018
×Post a ResponseAre you Dr. Chen?
I have had root canal and etc, been here more than 6 times, always feel like home and comfy during all procedures!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 02, 2018
×Post a ResponseAre you Dr. Chen?
quick and painless
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 18, 2018
×Post a ResponseAre you Dr. Chen?
always make me very comfortable and I trust doctor Chen.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 18, 2018
×Post a ResponseAre you Dr. Chen?
Dr. Chen is really patient and knowledgeable and answers all of my questions. Most importantly, I always feel confident that she really cares about my health :)
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Feb 02, 2018
×Post a ResponseAre you Dr. Chen?
teeth checking and cleaning are no longer a pain. wonderful experience!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 02, 2018
×Post a ResponseAre you Dr. Chen?
My experience with doctor Chu was the best because she explain everything to me and she showed me a lot a thing didn't know before.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 06, 2017
×Post a ResponseAre you Dr. Chen?
dr. Chen is the best dentist I've seen. She's kind and professional, great service overall.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 10, 2017
×Post a ResponseAre you Dr. Chen?
excellent! Best doctor ever!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 10, 2017
×Post a ResponseAre you Dr. Chen?
Dr. Chen is very professional and knowledgeable. She is very patient and is willing to explain everything to you in details before taking next steps with you. She makes each visit goes by quickly and painlessly. Highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 11, 2017
×Post a ResponseAre you Dr. Chen?

Leave a review

How was your experience with Dr. Chen?

About Me

care philosophy

We are a friendly dental office in Midtown, New York City, offering the highest quality dental treatment to patients of all ages, from toddlers to the elderly. 

We provide a wide range of dental services including...
read more

biography

Dr. Kuei-Chu Christie Chen is a general and cosmetic dentist serving the community of New York. Dr. Chen attended New York University, where she received her degree for Doctor of Dental Surgery. Dr. Chen also obtained her bachelors degree...read more
  • Dentistry

  • Prosthodontics

  • Cosmetic Dentistry

  • Emergency Dentistry

  • Bellevue Hospital Center/nyu Medical Center

    Residency Hospital
  • Bellevue Hospital Ctr-nyu Medical Center

    Residency Hospital
  • Nyu College Of Dentistry

    Medical School
  • New York University

    Undergraduate School
  • English

  • Mandarin

  • Mandarin

Patient Favorite Award

Dr. Chen is a patient favorite Dentistry Practitioner

    Read our methodology

    Insurance Check

    Search for your insurance carrier and choose your plan type

    Locations

    Practice

    Office70 W 36th St Rm 10A New York, NY 10018
    1
    • Call
    • Fax
    • Hours
      • Tue: 9:00am - 8:00pm
      • Thu: 9:00am - 10:00am
      • Fri: 10:00am - 7:00pm
      • Sun: 10:00am - 6:00pm
    • Directions