Dr. Lawrence Levens, DDS

There was a patient coughing in the waiting room and I decided to walk around it a bit far from him while my child was seen as this doctor does not allow the parents to be with their children at the time of consultation. I have carpal tunnel syndrome and have used a stick to carry my cellphone for years. I typically put it in my bag however that day with the rush I had no bag with me, I was just carrying my cellphone with the stick while walking around. At some point I was looking thru the big window in the waiting room as I did not want my face to be in the direction of the sick person and I could see my child in the distance. Dr Levens came out visibly angry and asked me if I was recording (?!??) Why would I do that???? I showed him my phone completely off but I was so surprised by his question, confrontational attitude, and more importantly his anger !!! I found this offensive and awkward. We will never go back to his office!!!

Initially, he tried to discredit other doctors to get our business. Later he saw our kids apparently "for free" as no claims were submitted to the insurance. Overtime we noticed it was not an act of generosity but we were experiencing his selection process as he personally studies every single interaction with his office to decide who he treats. Initially he suggested invasive treatments and since no one in our very large family experienced anything like that before, we asked for alternatives. He got visibly annoyed and surprisingly defensive. It took him 3 minutes to explain and that was enough for us at that time, however we did not want to ask more so he would not get "offended" Years later, when we thought the treatment would start, he brought that up showing deep resentment and declined to treat our child. Contrary to his verbal refusal where he clearly said we annoyed him, he sent a certified letter stating he would not treat us because of complete different reasons. Beware!

Dr Levens is the perfect orthodontist. Visits to his office and quick and easy. He always has excellent inputs after we are done