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Dr. Marc Gross, DDS

Dr. Marc Gross, DDS

Periodontics

Dr. Marc Gross, DDS is a periodontics practitioner in Encino, CA. He is accepting new patients.

3.7 Star Rating
Based on 11 reviews 3.7 Star Rating (11 reviews)

Practice

5400 Balboa Blvd Ste 315 Encino, CA 91316

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Dr. Gross' Reviews

Likelihood to recommend Dr. Gross

3.7
11 ratings, 2 with a written review
5 star
64%
64%
4 star
0%
0%
3 star
9%
9%
2 star
0%
0%
1 star
27%
27%

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dropped the ball
Dr. Gross himself is a great doctor. he really taught me the importance on how to care for my gums by sending me an informational video and showing me how to brush my gums. I docked a couple of stars because of their lack of communication. I was referred to this team because of a procedure I needed done. I was sent to get X-Rays which I did and then would have a follow up with Dr. Gross’ team on next steps. The follow up never came and when I reached out to my dentist, she told me their team said the process wouldn’t be working out after all. I thought it was completely disrespectful that Dr. Gross’ team did not communicate directly with me about why they chose to drop me as a patient or if any other options were available. I was told by another professional that there was another procedure we could’ve gone through even if the first option was unavailable. Either Dr. Gross is not on the cutting edge of this new procedure or they don’t need any more clients but this was not ok.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Staff wasn't friendly
Helpful
Mar 08, 2023
×Post a ResponseAre you Dr. Gross?
He is my peridontist and i rank dentists according to three things. 1. First, is honesty-- so many dentists want to perform work that is absolutely unnecessary. He is totally honest, I have checked this out carefully. 2. Skill..he is a master of what he does, with incuded follow up visits to mak sure everyhing has gone right. He continues to tell you the best and newest preventative methods. "An ounce of prevention is worth a pound of cure". 3. Price ...He is fair middle f the road.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jerry Solomon in Los Angeles, CA – Jan 21, 2017
×Post a ResponseAre you Dr. Gross?

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About Me

biography

Dr. Marc Gross, DDS is a periodontics practitioner in Encino, CA. He is accepting new patients.
  • Periodontics

  • Emory University

    Medical School
  • Emory University School Of Medicine

    Medical School

Locations

Practice

Office5400 Balboa Blvd Ste 315 Encino, CA 91316
1
Office18740 Ventura Blvd Ste 305 Tarzana, CA 91356
2