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Dr. Mark Melson, DDS

Dr. Mark Melson, DDS

Dentistry

Dr. Mark Melson, DDS is a dentistry practitioner in Springfield, MO. He is accepting new patients.

4.3 Star Rating
Based on 27 reviews 4.3 Star Rating (27 reviews)

Brought to you by and on staff at

Spring View Dental Care

Locations

Spring View Dental Care

Spring View Dental Care4955 S National Ave # A Springfield, MO 65810
1

At a Glance

  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • TrustworthyPatients said this doctor is trustworthy. See reviews

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Dr. Melson's Reviews

Likelihood to recommend Dr. Melson

4.3
27 ratings, 14 with a written review
5 star
78%
78%
4 star
7%
7%
3 star
0%
0%
2 star
0%
0%
1 star
15%
15%

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amazing dentist
Couldn't be more pleased with the care I received from Dr. Melson (even though I do miss his assistant Brenda that used to work with him. They were a great team)
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tara Wilson – Feb 21, 2025
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Bad staff and service
Since Dr J left, this dental office staff, and dental assistants have went downhill. They are so busy trying to defend their lack of care and customer service. I went back to have a crown put back on, which I have had at least 5 crowns. Literally , instead of the dentist placing it back on, after he said it should go back on just fine, he left the dental assistant to do it. She literally put glue in crown, put back on my tooth and said dont eat for 2 hours. This has never been the case before. There are steps, including biting down on paper to make sure it is a good fit and biting on gauze for at least 5 minutes after crown is fitted. The Crown fell off after eating toast 5 days later. When I called back in the front desk person just kept defending that the assistant did it correctly. Not at all. I will not be going back. Every visit there is a different person. Unhappy staff makes customer service awful.
What went well
No results
What could be improved
No results
Helpful
Feb 15, 2024
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Dr. Melson is a good dentist and appears to be a decent human being. His staff... not so much. Most of them don't seem to realize where their salaries come from. There is very little maturity there as most seem to behave like the millenials that they are. Then there is the billing. Tell me one price and bill me for more. Dr. Melson corrected this...after I objected. I have spent my last insurance and co-pay dollars here. Maybe the payroll fairy will keep paying these people's salaries, but I will not.
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Staff wasn't friendly
2 others found this helpful
Helpful
May 01, 2021
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My visit was for a regularly scheduled cleaning and check-up. Everything seemed fine and scheduled another visit.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Gregory Fogg – Jan 30, 2020
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Everything ran smoothly. Very professional. The assistant also did an excellent job. The procedure was basically painless. This was the first time I had any work done in this office and I will be staying with them.
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 13, 2019
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Almost painless filling. Very little waiting. Staff efficient and kind.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Janet – Aug 29, 2019
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Would never recommend. Have a partial that can never wear. Has been in the cabinet since I came home. Told them it was too loose, no holding at all. They told me I had to glue it in. There was no place for my gums. It just layed there, no fitting at all. $920. and about $200, in gasoline for nothing. Now I have to wait till I get enough on my credit card to go somewhere else to get another one made that will fit. Run as fast as you can.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
MO – Jan 04, 2019
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Dr. Melson is friendly and gets down to business using his expertise to take of my dental needs. I appreciate having options and a say in the care I receive. I enjoy the perk of coffee options and look forward to the extra touches.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 15, 2018
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I'm not gonna lie and say I love going to the dentist however I will say the Dr. and staff were extremely friendly and gentle. I'm 62 yrs old and can honestly say it was the best and easiest dental experience I've ever had Thank You
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
James Allen in Zephyrhills, FL – Aug 09, 2018
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Everyone that works there is very professional and very friendly. The place is very nice and clean.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jennifer Friedel in Springfield, MO – May 17, 2018
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I am very satisfied with the service and care I always receive from everyone at My Dentist..
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dan Bradford in Springfield, MO – Dec 23, 2017
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Dr Melson is very professional . He had my tooth out in no time. I only needed pain meds the first day. I'm still amazed how little pain I've had. I highly recommend him for your dental care..
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shirlene in Springfield, MO – Aug 10, 2017
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Liked the efficiency of operation in the office and the professionalism and courtesy of the staff. My wife has had extensive work there and she is very pleased as well. At last we have found a dental office we can trust and that suits us!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Greenbrier, AR – Jul 20, 2017
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Best dental office I have been to in a long time. Staff actually listened to my concerns and worked with me on my dental goals.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Cathy G in Nixa, MO – Jul 15, 2017
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About Me

care philosophy

My mission is to provide world class service in a friendly and welcoming environment I want my patients to be confident that they will receive comfortable efficient and all around great care while at our dental office

biography

In order to provide his patients with the most up to date services, Dr. Melson seeks out a variety of advanced training opportunities. He is Invisalign Level II certified, laser certified, completed Wave One Endodontics training, and is a former...read more
  • Dentistry

  • American Dental Association, Member

  • Missouri Dental Association, Member

  • Greater Kansas City Dental Society, Member

  • English

  • Spanish