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Dr. Matthew Stephens, DDS

Dr. Matthew Stephens, DDS

Dentistry

Dr. Matthew Stephens, DDS is a dentistry practitioner in Salem, VA.

4 Star Rating
Based on 4 reviews 4 Star Rating (4 reviews)

Practice

403 Roanoke Blvd Salem, VA 24153

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Dr. Stephens' Reviews

Likelihood to recommend Dr. Stephens

4.0
4 ratings, 4 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

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Dr Stephens “Dr Matt” is a great dentist and does excellent work. He makes me feel like he genuinely cares about my teeth. The favorite part of my dental visits is spending time talking to his rather calming and incredibly caring assistant Ally. Such a sweet young lady. Their receptionist is just as kind, too. Great team.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Mar 10, 2022
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He has always been kind, personable, and is very knowledgeable about his profession.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Michael – Mar 30, 2021
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He is a new dentist, learning the ropes. So this is not about his quality as much as it is about how he lacks empathy. We are $$ ,not people. For some, health is a calling to help. For others, it is a way to earn the big bucks. Sadly, even when you do what you have *agreed to*, kept up, even if that means other things do not get paid, they keep changing the rules and setting you up to fail. There is NO compassion. If you have issues with your dental health, be prepared to feel very small, like it is your fault, even if you have excellent Oral hygiene. His father was not just a great Dentist, he was a great and compassionate man. Apple--> Far. My husband has even FORGONE his own dental health for me. If you have an infected tooth? Good luck. My heart is broken because no one should be treated like scum when they are keeping their bargain & DOING their BEST! Especially right now: People are struggling. Someday they may be the ones struggling. Then they will see what it feels like.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jun 26, 2020
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Dr. Stephens spends time with his patients and thoroughly explains everything in a way that is easy to understand. His dedication to his patients is evident in all of the interactions I've had with him. Excellent dentist! Highly Recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Tracy in Catawba, VA – Jan 28, 2016
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About Me

biography

Dr. Matthew Stephens, DDS is a dentistry practitioner in Salem, VA.
  • Dentistry

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Locations

Practice

Dental Associates PLLC403 Roanoke Blvd Salem, VA 24153
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