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Dr. Michael Smith, DMD

Dr. Michael Smith, DMD

Endodontics

Dr. Michael Smith, DMD is an endodontics practitioner in Fleming Island, FL. He is accepting new patients.

4 Star Rating
Based on 25 reviews 4 Star Rating (25 reviews)

Practice

1520 Business Center Dr Ste 1 Fleming Island, FL 32003

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At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Smith's Reviews

Likelihood to recommend Dr. Smith

4.0
25 ratings, 11 with a written review
5 star
76%
76%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
24%
24%

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Can not say enough positive things about Dr. Smith and his entire practice. The staff is amazing and caring, including the therapy dogs!!! He went out of his way to help us with a bad situation others turned away. Spectacularly talented caring and compassionate human being!!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jeff Stewart – Sep 29, 2021
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Very clean office. Staff was friendly and professional. Dr. Smith explained everything very thoroughly. The procedure was painless. I would definitely recommend this office.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
May 10, 2021
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Very impressed with this office. After a bad experience elsewhere I was hesitant about getting my root canal but Dr. Smith and his staff assured me I was in good hands and receiving the best treatment around. The office was very beautiful and every single staff member was nice and courteous. 5 stars all around.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lauren B. – Apr 27, 2021
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Was asked to sign no recordings or pictures at office. He spent time asking general questions lawyer might ask, following each question "would you agree, does that make sense?". This followed his "friend" sending emergency referral after a filling appt turned into "life threatening emergency root canal". They took me right away. Dr was unprofessional in jeans and a t-shirt, giving advice to turn one root canal to 2, doubling bill. I left to get 2nd opinion and will never go back. Pain left too.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jacksonville – Oct 23, 2018
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Never going back. Broke my tooth. Office manager never returned my call. Only sent me a letter with highlighted documents I had signed.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Jacksonville, FL – Nov 02, 2017
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Dr Smith is amazing! So friendly and professional! I felt like hebl genuinely cared about my concerns and comfort. He worked quickly and efficiently while still taking the time to socialize and laugh with me! His Office Manager is incredibly helpful and patient with organizing payments, and his office staff are attentive, comforting, and sweet!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
krickett904 in Jacksonville, FL – Sep 16, 2017
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Planned on RC but left w/o having done after he talked about himself for 15 mins. instead of talking about my pending procedure. He then injected me in corner of my mouth causing numbness for one month.After becoming very scared, he rudely told me to relax. I left to have RCwith another Dr the next day. That was 6 mos. ago. He sent in claim for RC and received over $700 despite multiple calls to have him send money back so that proper Dr. could get paid.
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Orange Park, FL – Sep 04, 2017
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Root canal failed and infected the tooth next to it. Dr Smith tried to charge me $2,700.00 to fix this. My dentist intervened on my behalf to negotiate the bill down to 675- one month later he billed me 169 more. Other patients complain to my dentist of over billing issues, they are no longer referring patients to him due to overcharging and poor results of treatment. I found his casual approach to patient care very unprofessional and uncomfortable, quality of care sub-standard obviously.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Dee in Orange Park, FL – Jun 11, 2017
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Very engaging and thorough in diagnosing and explaining what was wrong and what options were available. Work top notch and professional. Staff was superb. I'm a newbie to dental "problems" and am glad my regular dentist referred me to him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lisa M in Orange Park, FL – Dec 27, 2016
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Great experience with Dr. Smith. Walked me through an anxiety filled root canal. Great chair side manner.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Kim in Jacksonville, FL – Nov 22, 2016
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I had a very good experience in Dr. Smith’s office this week. I had my first root canal and it went very well. Dr. Smith took good care of me and made things so easy. The staff put me at ease and I was never uncomfortable during the procedure. All of the staff were so pleasant and helpful, it was nice. Dr. Smith has a great team that make you feel welcome and they are very professional. I would recommend them to anyone, an A+ office!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Roger CHilson in Keystone Heights, FL – Aug 27, 2016
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About Me

care philosophy

My goal is to work harmoniously with our team to provide quality personalized dental care to our guests. Patient care is my top priority and we are able to fulfill this by working side by side with the patient and through the Art and Science of Endodontics.

biography

Dr. Smith began his education at Union College in Kentucky where he graduated with 5 majors (Biology, Chemistry, Math, Physics, and Religion) as Valedictorian with Summa Cum Laude honors. He achieved these goals all while maintaining his position...read more
  • Endodontics

  • University Of Kentucky

    Undergraduate School
  • University Of Louisville / School Of Dentistry

    Undergraduate School, 1993
  • English

  • Spanish

Locations

Practice

Fleming Island Family Dentistry PA1520 Business Center Dr Ste 1 Fleming Island, FL 32003
1

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