Dr. Nelson Pan, DDS
Dentistry
35+ years of experience
Dr. Nelson Pan, DDS is a dentistry practitioner in Melrose, MA and has over 35 years of experience in the medical field. He graduated from Emory University School Of Dentistry In Atlanta in 1985. He is accepting new patients.
4.9 Star Rating
Based on 55 reviews 4.9 Star Rating (55 reviews)
Practice
985 Main St Melrose, MA 02176Compare Dr. Nelson Pan, DDS with other Dentistry Practitioners near you
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Dr. Pan's Reviews
Likelihood to recommend Dr. Pan
4.9
55 ratings, 23 with a written review
| 5 star | 95% | 95% |
| 4 star | 5% | 5% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 0% | 0% |
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My elderly mother hadn’t been to the dentist in a while. Dr Pan and all of the staff were great! They treated her with respect and gave her great care.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 12, 2021
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Thorough, knowledgeable, accommodating, truly professional dental practice
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jan 05, 2021
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Always professional knowledgeable and kind.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dec 23, 2020
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Sam, the hygienist, gently cleaned my teeth, making my visit comfortable.
What went well
- Office environment
- Listened & answered questions
- Staff friendliness
- Appointment wasn't rushed
- Wait times
What could be improved
No results
Helpful
Ellen – Dec 10, 2020
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I was new to the area and my cousin referred this practice to me. I felt very comfortable and safe during this pandemic. Dr Pan was very helpful and thorough with my options. Everyone was very nice. I would refer them for sure!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Susan – Dec 02, 2020
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Pan Dental is always professional and thorough...
The office staff is friendly and helpful...
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
Helpful
Jeanne – Dec 02, 2020
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Outstanding service and very organized and clean practice! Able to diagnose issue within a few minutes!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Dec 01, 2020
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I was struck by the professionalism, responsiveness & kindness. Pan Dental are taking protocols for the virus seriously. They also go the extra yard - I observed two elderly clients being helped in & out of the office. The level of care & consideration was impressive.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
What could be improved
No results
Helpful
Nov 09, 2020
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Three generations of our family has been seeing Dr. Pan and his family for years. I highly recommend this practice to everyone, any age :)
What went well
- Office environment
- Appointment scheduling
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 08, 2020
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Excellent treatment and professional service.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 04, 2020
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First time in the chair with Jason - major filling updated quickly and painlessly. Very professional, great family practice.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Oct 30, 2020
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Very proffessional. They always treat you like family. I would highly recommend them to family and friends.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Rick Greski – Oct 21, 2020
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I received a crown in one day for my upper back tooth. The crown fits like a glove. Dr. Pan is very experienced and it shows in his work and demeanor.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
J. Bitwing – Oct 20, 2020
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Excellent covid precautions, friendly and professional staff
What went well
- Office environment
- Staff friendliness
- Appointment wasn't rushed
What could be improved
No results
Helpful
Oct 20, 2020
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Making an appointment was very easy - really appreciate the evening option. Staff is very friendly and professional. Office space is quite clean and feels safe.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Sara – Oct 16, 2020
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Excellent experience. I highly recommend this practice for all dental care. I have been here for two fillings as well as a cleaning. They are so professional and my experiences have been wonderful!
What went well
- Office environment
- Explained conditions well
- Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 16, 2020
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I've been going to Dr Pan's office for many years. Everyone there is professional, friendly and very accommodating when it comes to making you feel comfortable (I can be a nervous patient) and their tools and technology used are state of the art. 5 stars every visit!
What went well
No results
What could be improved
No results
Helpful
Oct 14, 2020
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I felt very safe and comfortable at my appointment. I called upon arrival and was asked some Covid screening questions. I was met at the door by Alexa, my hygienist. She took my temperature, gave me some hand sanitizer, and escorted me in for my appointment. Lori at the front desk is always awesome, and Dr Jason Pan was very thorough. I would highly recommend this office if you’re in need of a Dental Cleaning.
What went well
No results
What could be improved
No results
Helpful
Bob S – Oct 13, 2020
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Jeff is awesome. Straight to the point and super efficient. Keep up the good work Jeff and crew!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 11, 2020
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Such a great family practice. Five star all the way!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Laurie – Oct 09, 2020
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How was your experience with Dr. Pan?Overall Patient Satisfaction
55responses
Likelihood of recommending Dr. Pan to family and friends is 4.9454546 out of 5
About Me
Watch Dr. Pan's Video
biography
Dr. Nelson Pan, DDS is a dentistry practitioner in Melrose, MA and has over 35 years of experience in the medical field. He graduated from Emory University School Of Dentistry In Atlanta in 1985. He is accepting new patients.Dentistry
Orthodontics & Dentofacial Orthopedics
Endodontics
Emory University School Of Dentistry In Atlanta
Medical School, 1985