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Dr. Nilsa Toledo, DMD

Dr. Nilsa Toledo, DMD

Pediatric Dentistry
40+ years of experience

Dr. Nilsa Toledo, DMD is a pediatric dentistry practitioner in Wellington, FL and has over 40 years of experience in the medical field. She graduated from University Of Puerto Rico Medical Science Campus in 1980. She is affiliated with medical facilities Nicklaus Children's Hospital and St. Mary's Medical Center. She is accepting new patients.

3.1 Star Rating
Based on 22 reviews 3.1 Star Rating (22 reviews)

Practice

12777 Forest Hill Blvd Ste 1502 Wellington, FL 33414
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Dr. Toledo's Reviews

Likelihood to recommend Dr. Toledo

3.1
22 ratings, 9 with a written review
5 star
50%
50%
4 star
5%
5%
3 star
0%
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2 star
0%
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1 star
45%
45%

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Best Pediatric Dentist in Palm Beach
Dr. Toledo is by far the best dentist my child had the opportunity to be helped by.We have gone to many other pediatrics dentist, and they will say anything for you to come into their practice and once there and after X-Ray back track on the procedure's requested from initial conversation.Dr.Toledo was honest and empathetic from the very beginning. She took the time to explain any procedure we needed to do with our child and/or impact if not followed through. She did not push us for anything we did not needed like other dentist office. Dr.Toledo needed to operate on my child which was very successful and she was transparent of everything to be done and later what was done.To any parent, I would recommend Dr.Toledo over any other dentist any day. She really does care about her patients health. Above all she has a very professional support staff. It has been a godsend to have found Dr.Toledo in time to address a very urgent and needed procedure for our child
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 06, 2023
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Great Experience, my twin daughter’s smiles have improved greatly with her non-surgical appliance, to realign their jaw . Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jul 10, 2023
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Waiting time is forever
Every time I have gone for my appointment, I have to wait an hour and a half to get attended, then another 30 minutes for the doctor and her assistant to get ready, and overall it takes them 2 hours or more just to do a cleaning. They talk too much and get easily distracted. It's very unprofessional, they have to be considerate that people work and don't have all day to wait. Dr. Toledo is a good person and knows what she is doing but overall the customer service and service operation process is not effective. I suggest to start working with another dentist specialist to get assistance.
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Long wait times
1 other person found this helpful
Helpful
Unknown – May 26, 2022
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I had a lot jaw pain, teeth grinding, also, I can't opening the mouth too wide. Dr Toledo fixed my problem on time with the right treatment and orthodontic. Thanks Dr Toledo for your prompt help and right prognosis
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Valentina Valencia in Boca Raton, FL – Jan 24, 2019
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I Have an autistic daughter, who had very bad pain in her mouth, Dr Toledo did wonders with her she no longer has pain and Dr Toledo has made her smile even more beautiful than before. I woulod recommend this Dr. to anyone whit a special needs child.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Nov 06, 2018
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Worst customer service and dentist in my life. After waiting an entire hour they told me I could be seen even though I came in two weeks prior in person to give them my information. What could have been simple phone call lead to an hour of my time being wasted. So great place if you would like to waste your time too.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
3 others found this helpful
Helpful
Oct 04, 2018
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Such a terrible, inconsiderate dentist I have ever been to in my life.She is constantly moving to different locations, always wants to use cheap products, even with the gloves.She gossips and jokes in Spanish with her co-workers while making you wait.She is surgery happy,and wants to sell you on the fact you need to come every month, which insurance does not cover. Stay away from her!!! I would give no stars and never recommend her
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
West Palm Beach, FL – Apr 22, 2017
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The last 3 years I have tried to get an appt for my autistic daughter. During that time, I have not received the courtesy of even a call back. I was told from another parent that the problem was her office manager and now that she is no longer there, I shouldn't have the same experience. Well, she was wrong. I called in June and was told they needed it to be cleared with Medicaid in order for them to schedule an appt, six months later...I am still waiting. Stay clear of this place!!!!
What went well
No results
What could be improved
  • Difficult to schedule appointment
6 others found this helpful
Helpful
Palm Beach Gardens, FL – Dec 28, 2016
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they just want to make money. they tried to sell this that you don't need.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 others found this helpful
Helpful
smith in Lake Worth, FL – May 16, 2016
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About Me

care philosophy

As a Pediatric Dentist, I treat children from birth through adolescence, both healthy or special-care-needs pt's for all aspects of care in my practice or the Hospital's Operating Room. My second specialty is Facial Orthopedics & it's quite unique....read more
  • Pediatric Dentistry

  • Orthodontics & Dentofacial Orthopedics

  • Specialty In Facial Orthopedics From Universidade Cruzeiro Do Sul, Sao Paulo, Brazil

    2007
  • Two-year Specialty Certification In Facial Orthopedics, Universidade Cruzeiro Do Sul, Sao Paulo, Brazil

    Fellowship Hospital, 2007
  • School Of Dental Medicine/ University Of Puerto Rico Children's Hospital, Medical Sciences Campus

    Residency Hospital, 1982
  • University Of Puerto Rico Medical Science Campus

    Medical School, 1980
  • University Of Puerto Rico

    Undergraduate School, 1973
  • University Of Puerto Rico / Medical Sciences Campus

    Undergraduate School, 1973
  • English

  • French

  • Portuguese

  • Spanish

Locations

Practice

Office12777 Forest Hill Blvd Ste 1502 Wellington, FL 33414
1

Practice

Office951 Sansburys Way Ste 201 West Palm Beach, FL 33411
2
Office13421 South Shore Blvd Ste 203 Wellington, FL 33414
3

Affiliated Hospitals

  • Nicklaus Children's Hospital

    3100 SW 62nd Ave
    Miami, FL 33155
  • St. Mary's Medical Center

    901 45th St
    Mangonia Park, FL 33407

    How patients felt about the care they received at this hospital.

    77%
    Patients said they were given information about recovering at home

    7% lower than the national average

    65%
    Patients said that doctors always listened to them and explained things well

    11% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality