background
background
Dr. Norman Cognetto, DDS

Dr. Norman Cognetto, DDS

Pediatric Dentistry

Dr. Norman Cognetto, DDS is a pediatric dentistry practitioner in New Hartford, NY.

2.6 Star Rating
Based on 14 reviews 2.6 Star Rating (14 reviews)

Practice

100 Genesee St New Hartford, NY 13413
ADVERTISEMENT
healthgrades-rx

Save money with free prescription discounts

Optum Perks and Healthgrades are subsidiaries of RVO Health.

Experience Check

Search for experience in a specific area

Insurance Check

Search for your insurance carrier and choose your plan type

Dr. Cognetto's Reviews

Likelihood to recommend Dr. Cognetto

2.6
14 ratings, 5 with a written review
5 star
29%
29%
4 star
14%
14%
3 star
0%
0%
2 star
7%
7%
1 star
50%
50%

Your trust is our top concern.

We strive to keep reviews honest, trustworthy, and fair.

Doctors can not pay for good reviews, nor can they pay to have negative reviews removed.

We monitor all reviews to ensure they comply with our guidelines and don’t include personal information, profanity, libel, defamation, harassment, obscenity or fraud.

Any reviews that are deemed fraudulent or violate our guidelines will be removed immediately.

All reviews are confirmed and audited before publication, and community members have the ability to flag inappropriate content for further review by our team.

They're overpriced and do unnecessary work, especially when seeing your child for the final time before they turn sixteen. The knew my son was leaving, had just had a procedure several months ago and had no deductible remaining to cover cleaning. I was OK with paying for my son's one final cleaning ahead of his 16th b-day. However, they added $44 in XRAYS he didn't need....I will make my insurance company aware of these shady billing practices.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 22, 2019
×Post a ResponseAre you Dr. Cognetto?
My two kids (11 & 13) have been going here their entire lives....until this year (2018). We have finally had enough of the arrogant, unforgiving attitude and inability to bend on scheduling appointment times. There is one hygienist that is sweet and nice. The other hygienist is a b***h and the front office lady is worse. The dentist himself runs hot and cold. It is true what other say on here, they definitely make parents feel like they are the worst parents in the world.
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Utica, NY – Feb 15, 2018
×Post a ResponseAre you Dr. Cognetto?
My children have gone here for years. I love the cleanliness of the office and I am pleased with the Hygienist . They are both pleasant and do a thorough job. However, the Dentist is extremely flippant & arrogant. He is goofy & playful with the children, but he has an air about him and is not very accommodating. His front lady is terrible- never smiles, has no customer service skills, can be rude and should not be in this type of role. A lot of people say the same. Finding a new office soon
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
4 others found this helpful
Helpful
Aug 31, 2017
×Post a ResponseAre you Dr. Cognetto?
Dr. Cognetto saw my son in 2013. We received a bill in the mail and attempted to pay it--however, Dr's phone number was not in service and his office was closed. We paid it off through collections because we couldn't get a hold of the office at all. This year, my son was referred to him, he had reopened a few years ago. However, the office insisted my son was dismissed and not welcome back. Rude, dismissive, and utterly snobbish and unhelpful.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Utica, NY – Apr 19, 2017
×Post a ResponseAre you Dr. Cognetto?
I will never take my kids to him again. In Front of my younger children, he accused my husband and I of just being shy of child abuse because my daughter's teeth we're in poor health. He blamed us for her dental condition. Her doctor agreed that it was from a medical issue. He is very arrogant. My 12 year old begged me to find a new dentist. Please do not take your children to this dentist office. Find another dentist.
What went well
  • Wait times
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
I love my Child in NEW HARTFORD, NY – Mar 07, 2017
×Post a ResponseAre you Dr. Cognetto?

Leave a review

How was your experience with Dr. Cognetto?

About Me

biography

Dr. Norman Cognetto, DDS is a pediatric dentistry practitioner in New Hartford, NY.
  • Pediatric Dentistry

Locations

Practice

Copps Medical PC100 Genesee St New Hartford, NY 13413
1

Compare Providers

Providers shown based on Dr. Cognetto's location and specialty. Show more Pediatric Dentists.