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Dr. Owen Boales, DMD

Dr. Owen Boales, DMD

Dentistry

Dr. Owen Boales, DMD is a dentistry practitioner in Jacksonville, FL. He is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 58 reviews 4.4 Star Rating (58 reviews)

Practice

10920 Baymeadows Rd Ste 5 Jacksonville, FL 32256
Telehealth available
Patient Favorite Award

Dr. Boales is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

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Dr. Boales' Reviews

Likelihood to recommend Dr. Boales

4.4
58 ratings, 27 with a written review
5 star
78%
78%
4 star
7%
7%
3 star
3%
3%
2 star
2%
2%
1 star
10%
10%

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Initial Visit
I really was pleased with the staff and the Doctor. Everyone was very pleasant, thorough and professional. The surroundings were comfortable and clean. I would highly recommend this dental practice to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
B Porter – Aug 04, 2022
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Took the time to explain. Made sure I understood. Wasn't rushed.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Joyce E. Rodo – May 26, 2022
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Highly recommend
My visit was amazing. Crystal is a pleasure and the best hygienist! Dr Boales is always friendly and while he does focus on the health of your mouth he takes the time to ask how you are doing!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Joanne Bryant – Apr 16, 2022
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The dental hygienist was so nice. She was very gentle and could see I was a little nervous. Talked to me the whole time, provided great educ tips and I would recommend this practice to everyone.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mary Pace – Apr 10, 2022
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Great job!
Dr. Boales and Jennifer are always professional, friendly, and timely! Thank you both and your staff!
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Josh – Mar 19, 2022
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Was sent a coupon for 15% broke my tooth and had to get a bridge 3,800. Forgot about the coupon, cause who carries a dental coupon with them. Had my tooth pulled on August 17, coupon was good to the 20th. The office manager refused to honor it because I didn’t present on the day the plan was set up, even tho it still good for three days past my extraction. If your going to present coupons to your regulars you need to ask them if they have their coupon when they come for their appointment! They gave me a 100 back when it should of been 580! Why send coupons if you really don’t want to give them in the first place. I did talk to the dentist, it was like talking to a small children!!! Whoever’s in charge of the front office should be a car salesperson if you know what I mean!!!! I guess the feeling is garbage in, garbage out!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Terry – Oct 14, 2021
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Dr. Boales and his highly competent assistants did a fine job in removing old crowns and correcting two cavities as part of a process of installing a bridge. The entire process was pain-free and they kept me informed about what was happening.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Roger Manley – Oct 24, 2019
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Great staff, clean office, quick and effective services
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Oct 19, 2019
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MY VISIT WAS EXCELLENT ,, MY PROCEDURE WENT WELL AND IS HEALING UP VERY WELL. DR BOALES HAS BEEN MY DENTIST FOR WELL OVER 10 YRS . THINK ABOUT THAT A SEC ,, HE AND THE STAFF MUST BE DOING SOMETHING RIGHT OR WHY WOULD I BE THERE FOR TEN YRS ??
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Aug 01, 2019
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Dr Boales is a true God sent. After suffering with years of teeth issues and lowered self esteem, Dr Boales and his team (thanks Ms Deb) made me feel at peace with all my decisions and are help restoring my smile. I couldn't thank them enough.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Gina Peavey, LPN – Jul 18, 2019
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I went to this office because I read good reviews about it. But buyer be aware. Always ask for a predetermination of cost before you have any procedure done otherwise you will up paying for services you had previously done. My other dentist always provided me with a predetermination of cost before he did anything. It should be common practice but Dr. Boales office said it was a courtesy and they are not obligated. Big difference between a mediocre dental office and a high quality, full service, customer service focused office. I was charged $126.00 for a service I had already done with my previous dentist. I would have said no to this service if I was provided a predetermination of services and cost prior.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Jacksonville , FL – Jun 08, 2019
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Dr Boales and Ms Deb are wonderful. I have extreme anxiety and they put me at ease from the moment I sat in the chair. The bridge work they did came out beautifully. I experienced no discomfort. They are a great team. I highly recommend this dental practice. Thank you
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Linda in Jacksonville , FL – Jun 06, 2019
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Dr. Boales and his staff have always been very friendly and compassionate during my visits. They demonstrate excellence with every procedure that I have had done; really taking their time to make sure everything is done right.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 21, 2019
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Dr. Boales was awesome! I would recommend him to anyone that is looking for a great dentist and a great person to trust with your teeth.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
FL – Mar 15, 2019
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Dr. Boales and his staff are extremely knowledgeable, friendly, and caring. Highly reccomended!?
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bob Neal in Saint Augustine, FL – Oct 26, 2018
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Thank you
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rahina in FL – Jul 15, 2018
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Easy to make and keep an appointment with very little waiting time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Bill & Ann in Jacksonville, FL – Jun 07, 2018
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My wife and I moved to Jacksonville in early 2001 and both of us had visited several different dental offices prior to an individual's suggestion that we check out Reedy Branch Dental. He was right in respect to Dr. Boles, Deb and the staff. And now, as long time patients, we have recommended Dr. Boles to several others who have asked for a dental recommendation.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Elaine & Morgan Moore in Jacksonville, FL, F – Jun 03, 2018
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Dr. Boales and his staff are outstanding in their professional skills and their caring attitude toward their patients. The practice was recommended to me when I moved to Jacksonville seven years ago. My experience with Dr. Boales and his staff has been superior, compared to practices I have used in other cities. I have recommendeded this group to others and will continue to do so.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jacksonville – Mar 08, 2018
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My hygienist is wonderful and its always nice to talk to Dr. Boales, he always comes in with a smile, he is just wonderful! We have always recommended!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Susan Adams in Saint Johns, FL – Jan 13, 2018
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About Me

care philosophy

Our practice goal is to provide an accepting welcoming nonjudgmental ambiance that allows patients to fully communicate their dental goals and any possible limitations to achieve those goals

biography

After many years working in the dental field I still enjoy coming to the practice every day and seeing all the wonderful, bright smiles on my patients' faces! For years, I have built my practice around the philosophy of providing an accepting,...read more
  • Dentistry

  • Florida Dental Association, Member

  • American Academy of Cosmetic Dentistry, Member

  • American Orthodontic Society, Member

  • American Dental Association, Member

  • Northeast District Florida Dental Association, Member

Patient Favorite Award

Dr. Boales is a patient favorite Dentistry Practitioner

    Read our methodology

    Insurance Check

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    Locations

    Practice

    Comfortable Care Dental Health Professionals P.A.10920 Baymeadows Rd Ste 5 Jacksonville, FL 32256
    1

    Practice

    Office1133 4th St NW Jasper, FL 32052
    2