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Dr. Rachna Pall, DDS

Dr. Rachna Pall, DDS

Dentistry

Dr. Rachna Pall, DDS is a dentistry practitioner in San Jose, CA. She is not accepting new patients.

4.9 Star Rating
Based on 83 reviews 4.9 Star Rating (83 reviews)

Practice

2323 Montpelier Dr Ste B San Jose, CA 95116

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Dr. Pall's Reviews

Likelihood to recommend Dr. Pall

4.9
83 ratings, 81 with a written review
5 star
96%
96%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
1%
1%

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Bad Experience
I had a disappointing experience at this dentist office. The front desk staff was incredibly rude and unhelpful, refusing to provide my medical records and even threatening to cancel my appointment. Despite confirming my scheduled appointment two months in advance, they still canceled it. I recommend avoiding this dentist due to their unethical practices and lack of customer service training for their staff.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jan 04, 2024
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Dr. Pall and her staff are amazing! Very accommodating to all my needs. Their explanations were also very thorough. Overall an amazing experience, especially for someone like me who has always been afraid of the dentist. Thanks Dr. Pall and Nancy!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Briana R. – Apr 30, 2021
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i get to have my fillings done in an hour. Dr. Pall is super gentle and inform me about my oral health, Nancy is really nice she make sure I get appointment that is good for my schedule. Highly recommend this place!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carrie C. – Apr 29, 2021
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dr. pall took the time to explain my issues and x-rays nancy was speedy fast with x rays i cannot believe how fast i was in and out, it was my lucky day and im so happy to have found such an amazing dentist!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
J. J. – Mar 24, 2021
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they explained to me very well what I needed
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Saul P. – Mar 19, 2021
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They were all so nice from the start which was really great since I had unfortunately not gone to dentist in way too long. They explained everything from when I tried scheduling an appointment to paperwork and diagnosis. They were so patient with me and you feel very welcome for any questions.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
E. M. – Feb 24, 2021
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love it
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Cesar A. – Dec 04, 2020
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Dr. Pall makes you feel at home with every appointment. She is very detail oriented, friendly and trustworthy. She will not hesitate to inform her patients of all options available and will always check in to make sure all is well after any treatment.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nestor R. – Nov 25, 2020
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Very professional and I would recommend my friends come here!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Leland S. – Oct 29, 2020
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One of the best experiences at the dentist for me. The doctor was very accomodating and made the experience of getting the numbing shot very easy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Rachel B. – Oct 21, 2020
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it was a wonderful experience
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jacob H. – Oct 09, 2020
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I had two fillings done today. Great experience. I highly recommend Dr. Pall!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Robert H. – Sep 17, 2020
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I always have a great experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kenny T. – Aug 27, 2020
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awesome experince Doctor and staff very professional
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mark S. – Jun 05, 2020
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Great experience with Pall.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
M. E. – Mar 12, 2020
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I did my regular check up and cleaning. It was pretty comfortable.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dhanshree S. – Feb 07, 2020
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i had an excellent experience with this provider
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Krystal T. – Feb 06, 2020
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took the time to explain everything
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Amy J. – Feb 06, 2020
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She took her time to do it right, which i appreciated. She also explained what she was doing and answered all my questions. I was a little nervous about going to a dentist after a decade without, but it was a great experience.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ishvinder D. – Feb 05, 2020
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I had a great experience in Dr. Pall's office. She is quick and efficient at her work, and I would recommend her to all my family and friends. Her staff and assistants are also amazing and friendly, especially Theresa. They are the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
C. H. – Jan 31, 2020
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About Me

biography

Dr Rachna Pall has over 15 years of experience in the field of dentistry. She got her Board certification from California Dental Board in 2003. Since then, she has been working and managing dental clinics in Gilroy, Santa Clara, Tracy. She now...read more
  • Dentistry

  • Sdm College Of Dental Sciences

    Undergraduate School, 1999
  • English

  • Hindi

  • Punjabi

  • Spanish

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Locations

Practice

Rachna Pall D.D.S Inc.2323 Montpelier Dr Ste B San Jose, CA 95116
1
  • Call
  • Fax
  • Hours
    • Tue: 9:00am - 5:00pm
    • Wed: 9:00am - 5:00pm
    • Thu: 9:00am - 5:00pm
    • Sat: 9:00am - 2:00pm
  • Directions