Dr. Robert Matthews, DMD
Dentistry
Dr. Robert Matthews, DMD is a dentistry practitioner in Surprise, AZ. He is accepting new patients.
4.5 Star Rating
Based on 17 reviews 4.5 Star Rating (17 reviews)
Practice
12647 W Smokey Dr Ste 113 Surprise, AZ 85378Compare Dr. Robert Matthews, DMD with other Dentistry Practitioners near you
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Dr. Matthews' Reviews
Likelihood to recommend Dr. Matthews
4.5
17 ratings, 7 with a written review
| 5 star | 82% | 82% |
| 4 star | 6% | 6% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 12% | 12% |
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5 star care.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 27, 2023
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Amber is so gentle and so pleasant. The entire office is great and fun. Even had a pleasant conversation while waiting with another patient.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Sally – Dec 16, 2022
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Very disappointed
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Wait times
What could be improved
- Appointment was rushed
- Didn't trust the provider's decisions
1 other person found this helpful
Helpful
MG – Aug 10, 2022
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Dr. Mathews did an amazing job, I am very appreciative. He is a kind man, The office is clean, with a tranquil view of the pond. It is well staffed with supportive competent, kind people. Ample parking abounds.
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Donald Baker – Jan 19, 2022
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absolutely LOVE Dr Matthews & his staff, patient, through, explain everything fully best dentist I have had in years
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
mary Bone – Nov 30, 2021
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Dr. Matthews is very professional, yet very personable and seems to care about his patients. I felt very comfortable talking with him and made future appointments for other work I need done.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Romona “Jean” Bebo – Feb 13, 2020
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My family and I switched to Dr. Mathews and he is amazing. Staff is great as well. I took my daughter to him for a second opinion due to last dentist stating she needed a root canal Asap. Turns out she didn't. She might need one down the road , we will keep an eye on it but as for now she is fine. My old dentist was always saying something was wrong with my whole family's teeth I felt to just get money. Not here. Now we got my daughter braces with Dr. Mathews and we love coming to him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
8 others found this helpful
Helpful
Sofia in Phoenix, AZ – Jul 21, 2017
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Leave a review
How was your experience with Dr. Matthews?Overall Patient Satisfaction
17responses
Likelihood of recommending Dr. Matthews to family and friends is 4.470588 out of 5
About Me
care philosophy
Our Mission is to provide our patients with affordable, well-rounded, and experienced dental care; and to build trusting relationships with our patients and their families through personalized care, compassionate staff members, and effective preventative dental and restorative dental treatment options.Dentistry
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Locations
Practice
- Call
- Fax
- Hours
- Mon: 9:00am - 5:00pm
- Tue: 9:00am - 5:00pm
- Wed: 9:00am - 5:00pm
- Thu: 9:00am - 5:00pm
- Directions
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