


Dr. Robert Sansone, DDS
Dentistry
Dr. Robert Sansone, DDS is a dentistry practitioner in Pottstown, PA. He is accepting new patients.
3.8 Star Rating
Based on 16 reviews 3.8 Star Rating (16 reviews)
Practice
1560 Medical Dr Pottstown, PA 19464Compare Dr. Robert Sansone, DDS with other Dentistry Practitioners near you
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Dr. Sansone's Reviews
Likelihood to recommend Dr. Sansone
3.8
16 ratings, 11 with a written review
5 star | 69% | 69% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 31% | 31% |
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One of the Best!
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Larry c. – Sep 14, 2023
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Love this office! I rather dislike going to the dentist but I look forward to seeing everybody here. Dr. Sansone is wonderful with everyone and you can tell he loves what he does. I have been going to him for 20 years and since I moved away, I drive 1.5 hours to see him because once you find an awesome dentist, you stick with him. And I don't just go for regular cleanings. I have had several root canals, crowns, an implant and two extractions. And the office staff is the best. Every single person there is WONDERFUL!
At my last visit recently I overheard Dr Sansone greet a child and he was so good with her. If I had children, I would definitely bring them to this office.
And just like the message you hear when you call his office, this place is STATE OF THE ART. Feels so clean and open and airy. I get to watch birds at a feeder while sitting in the chair and they also put a purse hook in each room for me. Why go anywhere else?
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
heropin – Mar 14, 2020
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My family have been seeing Dr. Sansone for 20 years. During that time he has always been caring and very particular in making sure any work he has does is done well and that it enhances your well being.This past year I went through a process to have a partial made and each step of the way he didn't proceed until we were both happy with the result Today for the first time in many years I am comfortable when I smile and and when I eat it feels normal.Dr.Sansone also has a wonderful caring staff.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Maggie D. in Gilbertsville, PA – Nov 09, 2018
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I arrive at 2:50 for a 2:45 appointment. I'm ignored by 3 people at the front. Receptionist gets off the phone about 5 minutes later, she says my appointment had to be rescheduled!
I waited six months for a cleaning! I understand I was 5 minutes late due to traffic, but it hardly seems unreasonable.
Manager attempted to remedy the problem and said the dentist would clean my teeth if I waited. Over an hour later, she tells me I have to leave for posting this negative review and threatened me.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
5 others found this helpful
Helpful
Jennifer B in Pottstown, PA – Apr 03, 2018
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An old filling crumbled, but it wasn't causing any pain. Office scheduled me for an "emergency appointment" even though I didn't request it. I guess they can charge the insurance company more that way.
Dentist said I had a deep cavity. They keep digging and digging. They gave me 7 shots and I could still feel the drill. And after it all, my tooth that wasnt in pain before now has life long sensitivity to cold/heat and nagging pain. Should have saved my money or gone elsewhere.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
5 others found this helpful
Helpful
Ed Jacobs in Pottstown, Pennsylvania – Apr 03, 2018
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I seen Dr Sansone for years. He is knowledgeable and trustworthy. More importantly he has been honest when it comes to my mouth and likely outcomes. I have had multiple implants and root canals with great success an i am very happy.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
BW in Philadelphia, PA – May 13, 2017
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an implant broke twice....numerous visits, pain....he wanted to keep digging but very concerned about leaving with my jaw intact. really could never get any answers as to why implants break,guessing he doesn't have a clue,but sure in a big hurry to complete added work and doubling a 4000 fee to 7500......
run folks,had more favorable experiences in the 60's when dentists tried to hurt you... I'm very disappointed in his antics,communication,shifting and shadowing.
What went well
- Appointment scheduling
- Wait times
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
6 others found this helpful
Helpful
Jeffrey burrington in pottstown pa – Aug 19, 2016
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He removed 2 teeth that broke off and he made me feel at ease and did it with no issues. I did not realize he was even done until he told me. I told him I did not like needles and he put the novocaine in and I did not even feel it,I kind of felt the 1 shot he put in on the plate. But it was not bad. I will diffently recommend him to others. He is a great dentist. If you ever need a good kind caring dentist please go see Dr. Sansone. 2 thumbs up
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Madeline foley in Pottstown, PA – May 10, 2016
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This is a great office to be a part of. You are treated like family here. As a dental hygienist, I have seen nothing but excellent work come from dr sansone and his staff
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Kristie in Boyertown, pa – Jan 28, 2016
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I don't know what doctor the last person that commented saw, but it couldn't have been Dr. Sansone. I have been seeing him for many years and love him! He is so personable and just a delight to have to see. That last review must have been for a different office. Dr. Sansone's office and staff are the BEST! I always recommend him.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jillian Robinson in Pottstown, PA – Jan 28, 2016
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Dr Sansone has an awful personality along with ignorance combined with being full of himself. He likes to charge for services not rendered, and for missed appointments, even if you cancel correctly. He is money hungry,doesn't care who he rips off,money is his game,BEWARE,+check everything,he'll get you for sure if he can.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
5 others found this helpful
Helpful
Joseph turano in Pottstown pa – Jan 12, 2016
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Leave a review
How was your experience with Dr. Sansone?Overall Patient Satisfaction
16responses
Likelihood of recommending Dr. Sansone to family and friends is 3.75 out of 5
About Me
biography
Dr. Robert Sansone, DDS is a dentistry practitioner in Pottstown, PA. He is accepting new patients.Dentistry
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Locations
Practice
Sanatoga Optical1560 Medical Dr Pottstown, PA 19464
Cola & Associates Dermatology PC933 N Charlotte St Ste 2D Pottstown, PA 19464