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Dr. Samer Riad, DDS
Dentistry
Dr. Samer Riad, DDS is a dentistry practitioner in East Amherst, NY. He is accepting new patients.
3.2 Star Rating
Based on 11 reviews 3.2 Star Rating (11 reviews)
Practice
6161 Transit Rd East Amherst, NY 14051Compare Dr. Samer Riad, DDS with other Dentistry Practitioners near you
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Dr. Riad's Reviews
Likelihood to recommend Dr. Riad
3.2
11 ratings, 7 with a written review
5 star | 55% | 55% |
4 star | 0% | 0% |
3 star | 0% | 0% |
2 star | 0% | 0% |
1 star | 45% | 45% |
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Intentional substandard treatment
What went well
No results
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
4 others found this helpful
Helpful
Will damage your teeth – Aug 15, 2023
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Don’t do it
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
4 others found this helpful
Helpful
Hello – Aug 25, 2022
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I have been going to Dr. Riad for a long time and highly recommend his services. He is friendly and more importantly, a talented professional, dedicated to exemplary service. His off-hours accessibility is a superb feature of his business practice. If I could give 6-stars, I would!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Frank Penque – Jul 14, 2021
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Always the best service!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
John Boutet – Jul 01, 2021
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Constantly complained about my small mouth, that it was hard to work on. Didn't have tooling to accomodate
What went well
No results
What could be improved
- Office environment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Didn't trust the provider's decisions
- Long wait times
4 others found this helpful
Helpful
Jun 12, 2021
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They trick you into paying and screw you over on bills. One visit, they fix cavities but don't fill them properly. So when they come out months later you have to go back. They admit their mistake and fix it to then charge you again to fix their mistake.
After you tell them this and tell them it is not fair, they agree but don't take the charge away. Another time they want to fix a tooth they already worked on. You tell them no based on what happened last time so they tell you they won't charge you. Then, while working on that tooth they notice something else and charge you for that instead. Even though you would not have had them work on anything and they didn't tell you they were doing that or ask permission.
Makes you think if they are really fixing your cavities or if they are partially doing to so that they can fix it later and charge you twice.
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Didn't trust the provider's decisions
- Long wait times
4 others found this helpful
Helpful
May 24, 2021
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He is patient and gentle. Answers all questions and makes you feel at ease. I would recommend Dr. Riad to all my family and friends.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kathryn May in Niagara Falls New York – Feb 27, 2016
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How was your experience with Dr. Riad?Overall Patient Satisfaction
11responses
Likelihood of recommending Dr. Riad to family and friends is 3.1818182 out of 5
About Me
biography
Dr. Samer Riad, DDS is a dentistry practitioner in East Amherst, NY. He is accepting new patients.Dentistry
English
Arabic
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Locations
Practice
Office6161 Transit Rd East Amherst, NY 14051
Office4007 Harlem Rd Buffalo, NY 14226
Compare Dr. Samer Riad, DDS with other Dentistry Practitioners near you
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