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Dr. Bhandary ordered partials for me but they didn't fit. She tried to fit another set but those didn't fit properly, either. I currently cannot wear the partial and my face is disfigured. I was billed four and half thousand dollars that insurance wouldn't pay, and when I asked for a refund, Aspen Dental, which she works for, would not give a full refund. I have been very disappointed in her as a dental provider.

What went well

Office environment

What could be improved

Didn't listen or answer questions
Didn't explain conditions well
Appointment was rushed
Didn't trust the provider's decisions

3 others found this helpful

Helpful

Mar 14, 2020

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Dr. Bhandary has never hurt me. She has done excellent work and is a very caring dentist.

What went well

Office environment
Appointment scheduling
Listened & answered questions
Explained conditions well
Staff friendliness
Appointment wasn't rushed
Trusted the provider's decisions
Wait times

What could be improved

No results

Helpful

Roger Davis in Illinois – Jul 07, 2016

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About Me

care philosophy

Aspen Dental practices are committed to treating patients with the compassion and respect they deserve. The practices believe in providing comprehensive care that addresses both your short- and long-term dental care needs, and promise to provide an honest, judgment-free environment where it all comes down to great care.