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Dr. Sonja Norris, DDS

Dr. Sonja Norris, DDS

Dentistry
30+ years of experience

Dr. Sonja Norris, DDS is a dentistry practitioner in Grand Ledge, MI and has over 30 years of experience in the medical field. She graduated from University of Michigan / School of Dentistry in 1992. She is affiliated with medical facilities McLaren Greater Lansing and Sparrow Hospital. She is accepting new patients.

3.8 Star Rating
Based on 11 reviews 3.8 Star Rating (11 reviews)

Practice

1040 Charlevoix Dr Ste A Grand Ledge, MI 48837
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Dr. Norris' Reviews

Likelihood to recommend Dr. Norris

3.8
11 ratings, 7 with a written review
5 star
64%
64%
4 star
9%
9%
3 star
0%
0%
2 star
0%
0%
1 star
27%
27%

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Awesome
Dr. Norris did an outstanding job on our little ones teeth. She was thorough, competent and the consummate professional. His teeth look amazing and the procedure was seamless. We can’t thank her enough!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lisa J. – Jul 25, 2023
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Unprofessional
Called in February as a new patient for my daughter. I was told to get a referral from her last dentist and call them back once it was faxed. I did and have been calling for over a month and no one will call me back. I have left numerous voicemails, I emailed the office to request an appt and no one has yet to call me back so I can bring my daughter in. I will change my review if I ever hear from this place.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Apr 12, 2023
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We had a great experience. Dr. Norris is super with kids. We will definitely see her again.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jason – Jan 08, 2020
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So disappointed with this office. My son had a procedure in October 2016 that had to be done under general anesthesia because of his age. If you are going to do that be ready that they will do much more from what they estimate you for without even asking. I decided to give it a shot after 7 months from the hospital procedure and took him to this office again for a check up (such a mistake).
What went well
  • Office environment
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Grand Ledge – Jul 15, 2017
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The staff and dr. Norris are excellent my son had a lot of issues and would not open his mouth for no dentist the staff and the movies and all the way that they work with the children is amazing
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Josh Hancock in Battle Creek, MI – Mar 20, 2017
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i love this place my daughter has had major work done a few times and they are very helpful and caring love love love this place
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
East Lansing, MI – Dec 30, 2016
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Overall, we have been happy with our experience with Dr Norris' office. The staff is extremely friendly and they remember my daughter when she comes in, which she loves. My only complaint is that I felt the Dr Norris and the other dentists we have seen there are very quickly in and out of the room and didn't give us any time to ask questions or go over more specifics of the treatments they are recommending.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Andrea in Grand Ledge, MI – May 10, 2016
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Know Before You Go

About Me

care philosophy

Our goal is to help your child grow up unafraid of dentistry. As they mature and work with us we hope that they will develop the coping skills necessary to receive dental care in the traditional manner. Ensuring the safety of your child while providing...read more

  • Dentistry

  • University Of Michigan / School Of Dentistry

    Medical School, 1992

  • Michigan State University

    Undergraduate School, 1988

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Locations

Practice

Office1040 Charlevoix Dr Ste A Grand Ledge, MI 48837
1
Sonja G. Norris DDS PLLC231 W Lake Lansing Rd Ste 200 East Lansing, MI 48823
2

Affiliated Hospitals

  • McLaren Greater Lansing

    2900 Collins Rd
    Lansing, MI 48910

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback

  • Sparrow Hospital

    1215 E Michigan Ave
    Lansing, MI 48912

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

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