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Dr. Stephanie Long, DMD

Dr. Stephanie Long, DMD

Dentistry

Dr. Stephanie Long, DMD is a dentistry practitioner in Highland, IL. She is accepting new patients.

4.7 Star Rating
Based on 41 reviews 4.7 Star Rating (41 reviews)

Brought to you by and on staff at

Highland Family Dentistry

Locations

Highland Family Dentistry

Highland Family Dentistry12605 Troxler Ave Highland, IL 62249
1

At a Glance

  • Explains Conditions WellPatients said this doctor explains conditions well. See reviews
  • TrustworthyPatients said this doctor is trustworthy. See reviews

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Dr. Long's Reviews

Likelihood to recommend Dr. Long

4.7
41 ratings, 26 with a written review
5 star
83%
83%
4 star
10%
10%
3 star
2%
2%
2 star
0%
0%
1 star
5%
5%

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A Skilled Dentist Who Understands Patient Needs
Dr. Long is an exception dentist. Her use of technology and her gentle, skillful touch gave me complete confidence in her ability to correct my dental issues. She made the whole experience much less stressful (and less painful than some other dentists I've visited). And the outcome was exactly what I had hoped for. I should also mention that the dental technician who worked alongside Dr. Long for my treatment is also highly trained and extremely skilled. And her "chair-side" manner put me right at ease.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan S. – Aug 18, 2022
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Very organized and friendly staff! Dr. Long is the best!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Denise Malham – Jul 28, 2022
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Will definitely recommend
Awesome job, put me in the right direction !
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Michael Fix – Jul 21, 2022
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Friendly, fast and professional.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 02, 2020
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Great staff and Dr. Highly recommend
What went well
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jan 02, 2020
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Always efficient and thorough
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Keith Long – Aug 29, 2019
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I was sad to learn that my favorite hygienist has moved on. I happy to say though that my new one is pretty great too. It's always great to see Dr. Long. She is always very thorough and talks me through what's next in my dental health maintenance.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Lelo – Jul 18, 2019
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The llc uses too many students. When I go to the dentist I expect to see a graduated dentist Dr. Long was fine but the practice appears to centered on profits.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
May 11, 2019
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Dr. Long and her staff always make you feel at ease. They are very professional and caring. I highly recommend Highland Dentistry to everyone. She is especially great with children!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Taylorville, IL – Nov 13, 2018
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OK
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JERRY KUES in AVISTON, IL – Nov 09, 2018
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Dr. Long was amazing during my appointment. No pain throughout the procedures. I was there over 3 hours so I could have both crowns completed at once. Highly recommended.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Highland, IL – Nov 08, 2018
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Very up to date equipment nice office friendly people through exam
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 15, 2018
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Truly pain free dentistry. Highly knowledgable and helpful staff. Wait was a little long before procedure though.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
CQC – Aug 30, 2018
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Very kind and nice. Very helpful in making a decision on which direction to proceed. Was very understanding regarding the financial situation with the first bridge breaking within less than two years after made by dr Herman. Made a financial adjustment which I so appreciate. Thank u
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mary Harrington in Highland, IL – Aug 03, 2018
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Staff was very inexperienced, causing unpleasant rework and a prolong stay (over two hours). Would not consider going back and for certain would not send my family. Dr. Long made three attempts to numb the area where work was to be performed. The fourth time, I suggested where to place the shot (based on experience from our retired dentist), and it worked. I have since gone to another dentist to complete the work.
What went well
  • Explained conditions well
What could be improved
  • Didn't listen or answer questions
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
David in IL – Aug 02, 2018
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Friendly, courteous, knowledgeable, straight to the point! Entire staff is awesome!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chuck in IL – Jun 21, 2018
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I appreciated Dr. Long explaining her procedure(s). She was gentle and always made sure I was comfortable. Her assistant was also very gentle and they both had a very upbeat attitude. I initially thought we were doing procedures on my right side but she clearly explained her process and why we were starting on the left. I highly recommend this dental clinic.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Brenda Cox in Lebanon, IL – Mar 29, 2018
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I WOULD LIKE to have the 15% off dental work coupon
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 23, 2018
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Dr. long is the best dentist I have ever been to. I would highly recommend her to anyone wanting to receive the best care possible.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dan Yann in Highland, Il. – Feb 15, 2018
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I've had severe anxiety most of my life due to a bad experience. Dr Long and her staff have taken such good care of me and now I no longer fear having work done. I highly recommend their office, they can provide nitrous, caring staff and pain free visits. Everything you want in dentist!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Debbie Kohler in Troy, IL – Jan 19, 2018
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About Me

care philosophy

``I chose to be a dentist because I sincerely enjoy helping others in need My number one goal is to surpass each and every patient s expectations while focusing specifically on their dental needs I want to see my patient smile with confidence at...read more

biography

Education & Memberships - . During her senior year of dental school, Dr. Long received the Pre-Doctoral Achievement award from The International Congress of Oral Implantologists and Sullivan-Schein Dental. She is Invisalign certified for orthodontics,...read more
  • Dentistry