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Dr. Sung Sim, DDS

Dr. Sung Sim, DDS

Dentistry

Dr. Sung Sim, DDS is a dentistry practitioner in Wichita, KS. He is accepting new patients.

4.8 Star Rating
Based on 90 reviews 4.8 Star Rating (90 reviews)

Practice

10704 E Harry St Wichita, KS 67207
Patient Favorite Award

Dr. Sim is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Sim's Reviews

Likelihood to recommend Dr. Sim

4.8
90 ratings, 72 with a written review
5 star
93%
93%
4 star
2%
2%
3 star
0%
0%
2 star
1%
1%
1 star
3%
3%

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Feels like family
Every time I call the office or or visit the office, it feels like I am a part of their family. They are always willing to do whatever they can to work with my schedule. Dr. Sim is not only a knowledgeable practitioner, but he is kind and takes the time to explain. He always gives options and explains what those options would mean and is respectful of your decision. Both my husband and I agree that this is the best dentist office and staff.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 12, 2025
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Just wanted to share my fantastic experience at Dr. Sims' office! Seriously, he's the best dentist I've ever been to-reminds me so much of my dad, who was also a dentist. The whole team was super friendly and got everything done quickly and efficiently. Dr. Sims clearly cares about his patients and making sure they're comfortable. I'm recommending him to everyone I know! Thanks again for your kindness, Mar!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 12, 2025
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They don't care about loyal customers!
Customer for several years. Scheduling nightmare. Couldn't agree on an annual exam date. Told them I was going elsewhere...they didn't care whatsoever and said they would remove me from any future appointments without even trying to keep me as a customer. You would think the owner would intervene, but nothing. Moving entire family!
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't trust the provider's decisions
Helpful
Jan 02, 2025
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Dr. Sim is a good dentist
My first visit. Dr. Sim and his staff are very professional and courteous. Not only they explained everything clearly they placed value on patient time We are glad we chose Dr. Sim as our dentist.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pal V Rao – Dec 08, 2024
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Caring staff. Excellent service!!
This is a great team and I don’t regret the previous Dentist retiring. I’ve received excellent care from the very first day with Dr. Sim.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Nov 28, 2024
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Dr Sim and Tina
I've been a patient of Dr Sim and Tina since he opened this practice. Dr Sim always takes time to explain any procedure and has taken time to know me as a person. Tina is the best hygienist ever. She is genrle and thorough.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Robert – Jun 14, 2024
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Expert care and comforting environment
I was referred to Dr. Sim and it’s been the best dental experience I’ve encountered. From his staff to his procedures, I remain impressed.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
D Edwards – Feb 23, 2024
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Excellent emergency service
I have been a patient with Dr.Sim since he took over the practice. He always gives top notch care with my many dental challenges. Today- I came in with severe pain, needed a root canal and he worked me in the same day so that I could be out of pain. The technicians are also fantastic!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 16, 2024
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Always friendly and informative
I look forward to my six month cleaning just so I can visit with the complete staff. Dr. Sims is always so very kind and Tina always does an awesome job cleaning my teeth. Thank you Sims dentistry.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 18, 2023
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The BEST dental experiences I have ever had!
My hygienist, Jen, always does an amazing job. Dr. Sim takes such great care to explain everything thoroughly. I really appreciate his more conservative approach - meaning I never leave his office feeling like I've been talked into a lot of dental work that might not actually be necessary. Also, I absolutely love the front desk staff. All across the board, I experienced great customer service!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Rosie – Oct 11, 2023
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Love it here
They had big shoes to fill. I moved from out of state and had seen the same dentist for 17 years. I immediately felt like this was the dentist for me! The lady that works the front des is very friendly. She takes time to answer your questions and make sure that you don’t need anything else. The hygienists are great! I’ve had two different ones and both of them were fantastic! Dr. Sim is very professional and explain everything to you and is very thorough.. I have an auto immune disorder and they gave me great suggestions to help with my dry mouth. I asked about addition mouth work and he said we would keep an eye on it and for now its not needed so you can tell he doesn't want to waste your money or trying to make extra money on dental work that’s not needed which to me is very honest!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Kathie – Jun 07, 2023
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Very good experience
The dental hygienist was very gentle and caring as she cleaned my teeth. The atmosphere was great – the history channel was playing, which one is which is one of my favorites. Dr Sims was very caring and gentle.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jmp – Feb 16, 2023
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Happy
Great Dr, great staff, great service. Very happy with their work.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Thuthu – Jan 25, 2023
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Love Dr. Sim and his staff.
A big thanks to Dr.Sim and his staff. Great service with a Smile
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Pam Finley – Oct 04, 2022
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The staff and Dr Sim are always very friendly. They give good feedback on any dental concerns and are not just trying to get you to have more work done. They seem to care about their patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sep 14, 2022
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Would definitely recommend Dr. Sim and his staff
Always a good experience. Staff friendly and accommodating. Dr. Sim is very caring and never rushes me. Quality care and dedicated staff. Would definitely recommend Dr. Sim and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Karen S Elder – Sep 07, 2022
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Excellent experience as new patient
Welcoming helpful front desk and staff! My hygienist was gentle and thorough providing caring comfort. The dentist was attentive, provides dental healthcare information and Dr. Sim was consciously compassionate when administering the numbing shot. Everyone listened to my patient concerns and I felt that Dr. Sim’s practice gave me the best dental experience, ever.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 30, 2022
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100%
Love Dr Sim and all his staff!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 22, 2022
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Clean teeth
I go there to see Tina and get my teeth cleaned. She is great!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 14, 2022
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Best dentist I've ever had
My front tooth crown broke off and he fit me into an already full day so I wouldn't have to go the weekend without a tooth. He didn't push me to do an implant, but was able to put in a post and save the tooth. He is very skilled, as well as a kind and caring person. He is out of network for me but I wouldn't go to anyone else, the work he does is exceptional and it lasts.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Maria – Jun 10, 2022
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About Me

care philosophy

We try to be good people. We try to serve patients like our own family. To deliver the best dental experience, we continuously learn and invest in the new dental skills and instruments.  Our beautiful and state of the art office will make you feel comfortable and relaxed. 
  • Dentistry

  • Wichita State University Aegd

    Residency Hospital
  • University Of Oklahoma Health Sciences Center / School Of Dentistry

    Medical School
  • University Of Oklahoma

    Undergraduate School
  • English

  • Korean

  • Laotian

  • Spanish

Patient Favorite Award

Dr. Sim is a patient favorite Dentistry Practitioner

    Read our methodology

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    Locations

    Practice

    Sung Hoon Sim DDS LLC10704 E Harry St Wichita, KS 67207
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:00am - 6:00pm
      • Tue: 7:00am - 5:00pm
      • Wed: 8:00am - 6:00pm
      • Thu: 7:00am - 2:00pm
    • Directions