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Dr. Susie Hayden, DDS

Dr. Susie Hayden, DDS

Pediatric Dentistry
30+ years of experience

Dr. Susie Hayden, DDS is a pediatric dentistry practitioner in San Antonio, TX and has over 30 years of experience in the medical field. She graduated from University of Texas Health San Antonio School of Dentistry in 1992. She is accepting new patients.

4.6 Star Rating
Based on 33 reviews 4.6 Star Rating (33 reviews)

Practice

20322 Huebner Rd Ste 103 San Antonio, TX 78258

At a Glance

  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Hayden's Reviews

Likelihood to recommend Dr. Hayden

4.6
33 ratings, 22 with a written review
5 star
91%
91%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
9%
9%

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Kind and Knowledgeable
Dr. Susie and Tiffani her assistant were both so kind and knowledgeable about oral ties and took great care of my baby when he needed a lip and tongue tie release. They really know what they’re doing and care about mama and baby as if they were the ones needing help. My breastfeeding journey really improved once we addressed the dysfunction in my son’s mouth. Thank you!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 08, 2023
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Amazing
My kids love coming to see Dr Susie and staff! Love them all!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 20, 2023
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Dr Hayden knows how to make little ones love coming to the dentist! She is warm and caring and kind. My kids have been seeing her for 14 years. The entire staff is wonderful. Highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 19, 2021
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To say that Dr. Susie Hayden and staff provide THE BEST DENTISTRY IS AN UNDERSTATEMENT. They go above and beyond anyone's expectations in the care of children's oral health. I only wish they did adult's too, then I would also be a patient at Stone Oak Dentistry. They have the top of the line equipment and most advanced procedures. Not to mention an amazing staff! From the front desk to the hygienist- these people know their stuff! Dr. Susie is everything a parent is looking for in the care of their children...VERY EXPERIENCED & HIGHLY COMPETENT! In addition to being a genius at dentistry, Dr. Suzie has a kind nature. She takes time and truly cares for all children. My son never feels nervous or apprehensive to visit the dentist ever since going to Stone Oak Pediatric Dentistry. I can't say enough about the high quality services this office provides.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
AM&T – Apr 09, 2021
We are thankful and blessed to read your kind... Read More
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We have been using their service for almost 13 years. The entire staff is second to NONE. This practice is without a doubt the gold standard for Pediatric Dentistry. Thank You Dr. Susie.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carl R. Small – Dec 11, 2020
Thank you for your kind words about Dr. Susie and... Read More
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Amazing service, professionalism, and warmth and kindness! Simply the best. Dr Hayden and her amazing staff have helped my Son and Daughter. Highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
CK – Sep 30, 2020
Thank you for sharing this! We appreciate your... Read More
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Dr. Susie Hayden and the entire team are simply phenomenal. We've been patients of the practice for a few years, and this team consistently delivers exceptional care in a nurturing environment. They are very knowledgeable, patient, carefully listen, take time to explain, and everyone there is truly wonderful with children. Most importantly, the doctors & team prioritize what's in the best interest of the kids; this was particularly refreshing after trying other pediatric dental practices in the Stone Oak area which seemed to angle for profit first through unnecessarily required quarterly visits and more aggressive medical treatments. Our family and many friends could not be happier with Stone Oak Pediatric Dentistry.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Leslie White – Feb 27, 2020
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Dr. Susie is a caring, skilled and amazing dentist. We are so lucky to visit her and her fellow dentists and assistants for our children’s care.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 31, 2019
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We have been seeing Dr. Hayden & team for more than 14 years. They are amazing at helping kids that have anxiety through visits!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Nov 12, 2019
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Our girls have been coming here for years. Dr. Hayden and the entire team are truly wonderful. The girls actually love coming to the dentist. Highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aaron Seaman – Aug 22, 2019
Thank you for your kind words about Dr. Hayden,... Read More
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Our girls have seen Dr. Hayden for a few years now for their dental needs. Dr. Hayden always speaks sweetly to them and takes excellent care of them with each visit. The staff are courteous. Most recently, one of our girls had a major dental procedure requiring IV sedation. The overall process was overwhelming and stressful for us. The staff were informative and helpful throughout the entire process while Dr. Hayden kept us sane. She was exceptionally thorough and effective. 5 Stars!!!
What went well
No results
What could be improved
No results
Helpful
Apr 09, 2019
Thank you for sharing your girl's experience with... Read More
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Dr. Suzy, and actually all the other dentists at Stone Oak Pediatric Dentistry are phenomenal. My daughter has major anxiety when it comes to dentists and they make her feel comfortable and relaxed. What it really boils down to is this place loves kids, and the dentists there love being Pediatric dentists, it shows in their work. It’s the only place my daughter will go.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kristina Fentress – Oct 25, 2018
Thank you for taking time to share your... Read More
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Were recommended by a friend to see Dr Hayden and she did not dissapoint. The whole staff at her office were courteous and friendly. My son has autism and they were extremely patient with him. I am very happy with the overall service and expertise by Dr hayden and hygienist.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
TC in San Antonio, TX – Oct 16, 2018
We appreciate you taking the time to share your... Read More
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Dr. Susie - Wonderful Pediatric Dentist.... this was our last visit since my daughter is turning 17, & I had tears in my eyes as we were leaving -- esp. after seeing our first photo when she was only 3. Great caring staff -- all dentists are excellent & highly recommend Stone Oak Pediatric Dentistry to anyone with young children. The office is friendly, inviting and makes going to the dentist a great experience. My daughter had only positive experiences & that's impt. for future care. Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karen S. in New Braunfels, TX – Jun 20, 2018
Dr. Susie and her staff at Stone Oak Pediatric... Read More
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Wonderful, great dentist & lady! Great with my girls, wonderful at explaining treatment options, great staff, couldn’t be happier. Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jun 11, 2018
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Dr. Susie is the greatest. A kind caring doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Chris Pettit in San Antonio, Texas – May 02, 2018
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Dr. Susie and her staff are wonderful! They have been so great with all of our children. They're professional and so welcoming to families. We have recommended her to all of our family and friends! You will love Dr. Susie!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Steven Villarreal in San Antonio, TX – Jan 23, 2017
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Dr. Susie was my personal dentist before I became too old to go to a pediatric dentist. She always explained procedures to me in detail and made me feel very safe. She went on to treat all 5 of my siblings. We love Dr. Susie! When I have kids of my own I will only take them to see her. Great doctor, great staff, and always a great experience. I wish she would see adults!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Selanie T. in San Antonio, TX – Jan 23, 2017
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Dr Susie worked with my 4 year old and really kept her calm and did amazing work, my little one wasnt very happy but Dr Susie stayed so patient with her and talked her through everything .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Tiffani M in San Antonio, TX – Jan 11, 2017
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Such a horrible experience - I believe that the Dominion Pediatric Dentistry staff and Dr. Hayden acted unethically and unprofessionally. Especially when they tried to strong-arm me and scare me into doing work that wasn't necessary. Questioned why I was there, told me my son had cavities when a later second opinion said otherwise, threatened that if I took the time to review the financial information before signing that they might not be able to work on my son as I had expected. Horrible.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Hill Country, TX – Jan 07, 2017
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About Me

biography

Dr. Susie Hayden received her undergraduate degree from Texas Lutheran College in 1987. She attended University of Texas Health Science Center San Antonio, graduated in 1992 and received her pediatric dental certification in 2000.
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  • Pediatric Dentistry

  • University Of Texas Health San Antonio School Of Dentistry

    Medical School, 1992

Locations

Practice

Sopd PLLC20322 Huebner Rd Ste 103 San Antonio, TX 78258
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