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Dr. Todd Smith, DDS

Dr. Todd Smith, DDS

Dentistry

Dr. Todd Smith, DDS is a dentistry practitioner in New Braunfels, TX.

4.7 Star Rating
Based on 50 reviews 4.7 Star Rating (50 reviews)

Practice

1583 E Common St Ste 202 New Braunfels, TX 78130
Patient Favorite Award

Dr. Smith is a patient favorite Dentistry Practitioner

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

Experience Check

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Dr. Smith's Reviews

Likelihood to recommend Dr. Smith

4.7
50 ratings, 30 with a written review
5 star
92%
92%
4 star
2%
2%
3 star
0%
0%
2 star
0%
0%
1 star
6%
6%

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I have had a very bad fear of dentists due to several bad previous experiences in younger days. The visit with Dr. Cole was fantastic. He was kind and his assistant was great too and my fears are gone!! I would definitely recommend them to anyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 05, 2021
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Had my new Valplast partial fitted today, and it's working great. Dr. Smith was very thorough and took the time to explain everything. Great job!
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Mike Z – Jun 23, 2021
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Very nice office, Doctors and good work. However very over priced and they try to guilt you into getting cosmetic work, you don’t need, don’t want and cannot afford. Third time this has happened. I would love to spend $15,000. on a beautiful smile- but I can barely afford payments on the urgent dental work I NEED! Why make me feel so pressured and bad about myself?!
What went well
  • Office environment
What could be improved
  • Didn't listen or answer questions
Helpful
Apr 06, 2021
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Top shelf service as always. Great staff and professional experts.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Dec 01, 2020
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Dr Cole went above and beyond to help with my jaw problem. Super people skills
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 30, 2020
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Dr Hartman is an AWESOME dentist! She patched up an unpleasant episode I had w/ another dentist. THX!! Dr Hartman!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Happy tooth guy – Oct 28, 2020
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From the first telephone call I made to Smith & Cole they impressed me! Laura was the perfect mixture of professional and super sweet. She ended up getting my three children and myself in even sooner than planned as openings became available in the schedule. At my children’s appointments it became clear that the culture of this office is again that perfect mixture of professional and super sweet. Typically dentists schedule 1 hour cleanings and 1 1/2 hour new patient appointments to allow time for X-rays. Our appointments were scheduled for two hours each. From Stacy, Jennifer, Trish, Dr. Hartman, Dr. Swallows, and all the other lovely people we met it is obvious that building relationships is evidentially a value they live. I found it so refreshing! They are also on the cutting edge in technology and procedures. As someone who worked in the field years ago it was exciting to see the advancements. You are going to love this place!!! We sure do!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Aug 22, 2020
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Great practice. Staff members are so friendly. Wait time was minutes. Full attention of the staff member (cleaning). Nothing could have been better. Job well done
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Rebecca burnham – Mar 17, 2020
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Wonderful, compassionate, professional office. Drs are thorough, informative, gentle and knowledgeable. Hygienists are very very good and observant!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Ches – Feb 20, 2020
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Everyone is so nice and friends I recommend them to everyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Dec 21, 2019
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Went to Todd Smith's office for a teeth cleaning. The dental tech took a series of 18 photos of my teeth. The photos showed that I had a lot of plaque build up, which of course, was expected, as I had not had a teeth cleaning since February 2018. The dental tech was very serious as she briefed me, in military fashion, about the plaque build up. I quickly sensed that that the dental tech's contrived seriousness was going to metamorph into a sales pitch (after all, Todd Smith specializes in cosmetic procedures) for additional, and expensive treatment. The dental tech finally pronounced that my dental cleaning would have to be postponed until additional procedures were conducted. This really amused me since I've managed to make it to age 57 without even one cavity. It was simply a sales pitch. I got the impression that she felt it beneath her dignity to simply do a old fashioned and unprofitable teeth cleaning. I walked out of the Smith's office. So beware.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Chris A. Harris – Aug 06, 2019
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Dr. Hartman was great seeing on short notice snd find a short snd long term solution for me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
New Braunfels – Jun 28, 2019
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They care. They know going to the dentist isn't a favorite activity so they make the experience as pleasant and caring as you could ever expect. Always up to date equipment with knowledgeable personnel.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karen in Bandera, TX – Jun 20, 2019
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Definitely will recommend Dr. Smith to family and friends
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
New Braunfels , TX – Jun 05, 2019
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Have gone to Dr Smith for years. A friend worked for him over 20 years. They offer complete services. Dr Smith is professional and a man of great character.
What went well
No results
What could be improved
No results
Helpful
May 30, 2019
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My tech Jennifer was awesome. I didn’t get to meet dr cole but he came highly recommended, but dr Hartman was awesome. Highly recommend going to this group.
What went well
No results
What could be improved
No results
Helpful
May 17, 2019
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So kindle, gentle and patient. For an anxious person that I am, his demeanor makes a huge difference in my dental experience!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Juliandra – Mar 02, 2019
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Great
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
John b miller in New braunfels, TX – Feb 16, 2019
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5 stars thank you
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Joellen Howle – Jan 22, 2019
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Great place!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Lynne Kypuros in San Marcos, TX – Nov 14, 2018
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About Me

biography

Dr. Todd Smith, DDS is a dentistry practitioner in New Braunfels, TX.
  • Dentistry

Patient Favorite Award

Dr. Smith is a patient favorite Dentistry Practitioner

    Read our methodology

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    Locations

    Practice

    Office1583 E Common St Ste 202 New Braunfels, TX 78130
    1